Children, Youth & Family Services Manager - Permanency Team

Salary : $85,780.00 - $128,750.00 Annually

Location : Colorado Springs, CO

Job Type : Full-Time

Job Number : 2500445

Department : Department of Human Services

Division : Children, Youth & Family Svcs

Opening Date : 09 / 20 / 2025

Closing Date : 10 / 5 / 2025 11 : 59 PM Mountain

FLSA : Exempt

Need more information on completing a job application? See the EPC Application process here.

Job Summary

Are you a proactive, collaborative leader with a passion for empowering child welfare teams? El Paso County's Children, Youth & Family Services (CYFS) is seeking a dynamic Manager who thrives in a fast-paced environment, demonstrates strong critical thinking, and embraces innovation through data-driven decision-making. We value leaders who are responsive to staff, client and community needs and confident in making complex decisions. If you excel in communication, build strong partnerships, and lead with integrity and accountability, we invite you to join our team. If you're a positive, solutions-oriented team player-this is the opportunity for you.

In this role, you will lead the CYFS Permanency Team with a peer Manager and Assistant Manager. In addition to general permanency teams serving families with children ages 0-12, the Permanency Team includes specialty teams of 0-3 Programming, Well Baby Court Team, Medically Fragile, Sex Abuse Information and Family Education (SAIFE), Family Treatment Drug Court, and the Adoption Program. This position provides direct supervision to approximately 6 CYFS Supervisors.

Hiring Range : $98,000.00 - $110,000.00 annually

This is a child protection position; child protection includes engaging families. It is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. This position will need to be available on weekends and holidays. Schedule is subject to change. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.

Please be advised that this position may close without advanced notice, should we receive a sufficient number of qualified applications.

Manages and administers assigned functional area within the Children, Youth, and Family Services Division of the Department of Human Services (DHS), ensuring high performance of employees and programs in support of the ongoing mission to preserve and rehabilitate families while protecting children. Oversees and coordinates the practice or services and is responsible for primary decision-making of child protection practices as needed including, but not limited to safety, permanency, and well-being. May be assigned to the Practice or Support & Services unit. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Essential Duties / Responsibilities

• Provides administrative oversight and management in planning, organizing, leading, and monitoring of the assigned functional area. Supports the ongoing mission of the DHS and CYFS Division to preserve and rehabilitate families while protecting children, participating in primary decision-making as needed.
• Oversees supervisors, caseworkers, and support staff to ensure the proper procedures, protocols and policies are applied and followed per Volume 7, the Colorado Children's Code, and El Paso County policy. Assists in the development of new protocols and procedures to meet the needs of the division.
• Provides supervision, mentorship, guidance, and training to staff. Conducts performance evaluations and motivates employees to reach peak productivity and performance; participates in the hiring and disciplinary process.
• Consults with the appropriate DHS staff to provide notification regarding serious injury, fatality, near fatality, and egregious incidents or cases.
• Works collaboratively with others to ensure the Children, Youth, and Family Services Division operates efficiently and effectively.
• Provides or ensures appropriate training to staff. Instructs, trains, and updates supervisors in new procedures, guidelines, and protocol; recommends and implements division training plans.
• Organizes and leads division meetings. Recommends, establishes, and communicates goals, objectives, and mission for the division.
• Interprets, communicates, and implements rules, policies, procedures, and regulations for the division.
• Recommends operational and program improvements to accommodate changes in mission and operational demands.
• Assists with monitoring program expenditures in relation to approved budget.
• Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented.
• Collects, reports, and monitors unit statistics, data, outcomes, and performances; analyzes, approves, and routes financial requests. Tracks trends and informs leadership of findings. Ensures compliance with required state and agency measurements and outcomes.
• Develops, recommends, and implements Children, Youth, and Family Services programs and community partnerships; serves as a liaison to the community.
• Serves on state level committees as needed for oversight of job responsibilities and functions.
• Serves as a resource for DHS personnel and partners.
• Performs other duties as required.

Supervision Exercised : This classification requires supervising and monitoring performance for a regular group of employees or unit(s) including providing input on hiring / disciplinary action and work objectives / effectiveness, performance evaluations, and realigning work as needed. A first-line or second-line supervisor typically performs these tasks.

Supervision Received : Receives administrative supervision. This classification typically performs job duties and resolves conflict according to their own judgment and initiatives, requesting supervisory assistance only when necessary. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

Required Education & Experience

Master's degree or higher in a social work or human behavioral sciences field; and,

Preferred Education & Experience

Licenses / Certificates

Pre-Employment Requirements

Work Conditions

Duties are primarily performed in an office environment with some travel for home visits, development of community resources, community events, and meetings. This position may require occasional lifting, such as files, supplies, children, and car seats. Hybrid remote work environment dependent upon Department discretion and business needs. May be exposed to hostile family situations / individuals and unsanitary and hazardous conditions. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require a 24 / 7 on-call and after-hours rotational schedule; some evening or weekend work may be required. Local and non-local travel, including possible out-of-state travel, may be required.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses / certifications, and environmental conditions will vary depending on the needs of the department / office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.

Full-time employees are eligible for the following benefits :

Click on links for and

01

How did you learn of this position?

02

Please select your highest level of education.

03

Have you completed coursework related to the job responsibilities of a child welfare social caseworker? Examples include the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.

04

Do you have a Master's degree or higher in a social work or human behavioral science field?

05

How many years of professional, internship, or volunteer work experience do you have in a human service-related agency?

06

How many years of demonstrated leadership or supervisory experience do you have in human services?

07

Please describe your demonstrated leadership or supervisory experience to include the job title and duration in the role. Please note that limited detail or "see resume" may exclude you from consideration. If not applicable, please enter, "N / A."

08

Do you have casework or case management experience in protective services? If so, please describe your experience. If not applicable, please enter, "N / A."

09

Do you have contract management experience?

10

Please rate your proficiency in Microsoft Office on a scale from 1-5, 5 being the highest. Please justify your response.

11

Do you have the Colorado Child Welfare Caseworker or Supervisor Certification?

12

This position requires the use of a personal vehicle with proof of insurance. Are you willing and able to utilize your own personal vehicle while maintaining proof of auto insurance and a valid driver's license?

13

Are you available to work evenings and weekends as needed?

14

This position may require a 24 / 7 on-call and after-hours rotational schedule. Are you willing and able to work a 24 / 7 on-call and after-hours rotational schedule?

15

Have you read, and do you accept, the work conditions as outlined in the job posting?

Required Question