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Account Manager Assistant

Account Manager Assistant

Watts WaterEscondido, CA, US
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Watts : Reimagining the Future of Water

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation and we have a dynamic future ahead.

Sentinel Hydrosolutions LLC is a customer service-based company focused on protecting homes from catastrophic water damage. We strive to provide high quality service and meaningful communication to all our customers. Our company is team oriented and growing rapidly. We are looking for a hardworking person who enjoys a fast-paced but fun environment.

What You'll Do

  • Overall support of the sales team by assisting with a variety of jobs such as updating and creating customer files, saving documents and pictures on our server, and sending follow up emails to clients
  • Returning messages / taking messages
  • Working in a CRM database, navigating computers, emails, servers
  • Working in various programs such as CRM, Word, Excel, Office 365, Microsoft Teams

What We're Looking For

  • High School Diploma / GED; AA is a strong plus but not required
  • Experience in sales and customer service is highly preferred
  • Familiarity with computers, phones, and Microsoft Office Suite
  • Knowledge of CRM databases
  • Microsoft Excel, Word, Office 365
  • Microsoft Teams
  • Ability to interact with scanners, computers
  • Strong interpersonal skills; ability to coordinate with multiple team members
  • Strong customer services skills, verbal and written communication skills
  • Physical Requirements : While performing the duties of this job, the employee is frequently required to walk, talk, and / or hear. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The pay range for this position is : $20 - $22 per hour. The actual starting salary offered may vary within the posted range depending on multiple factors including geographical location, job-related experience / knowledge, and internal equity.

    Watts In It For You

    Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

  • Competitive compensation based on your skills, qualifications and experience
  • Comprehensive medical and dental coverage, retirement benefits
  • Family building benefits, including paid maternity / paternity leave
  • 10 paid holidays and Paid Time Off
  • Continued professional development opportunities and educational reimbursement
  • Additional perks such as fitness reimbursements and employee discount programs
  • How We Work

    At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

    And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

    Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

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