Senior Associate, Marketing Operations
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We're helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we're developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team, you'll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron's collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future.
The Senior Associate, Marketing Operations, supports the execution of marketing projects by translating strategic objectives into actionable plans and ensuring timely delivery of assigned initiatives. This role streamlines processes to improve team efficiency, uses dashboards to monitor utilization and campaign performance applying knowledge of multichannel marketing campaigns to coordinate activities effectively and provide informed recommendations for improvement. The Senior Associate, Marketing Operations also serves as the administrator of the project management platform to enable effective collaboration and workflow management.
Key responsibilities include :
- Workflow System Administration : Act as power administrator for Wrike (or equivalent workflow platform), managing system configuration, templates, permissions, and adoption. Escalate issues to the leader as needed.
- Project Management : Manage project oversight for assigned marketing initiatives, providing status updates and escalating risks or roadblocks to ensure on-time delivery. Leverage understanding of multichannel marketing campaigns to anticipate needs, connect workflows, and recommend solutions that drive efficiency.
- Vendor Management : Support vendor processes including onboarding, invoicing, contracts, and compliance tracking.
- Process Support : Assist with implementing and improving workflows (e.g., annual planning, campaign processes). Develop project scopes, timelines, and deliverables in collaboration with marketing team members. Develop and maintain playbooks and process documents.
- Performance Monitoring : Use dashboards to monitor utilization, campaign performance, and ROI; provide input to managers for reporting.
- Reporting : Support preparation of operational reports, summaries, and QBR inputs.
- Internal & Enterprise Operations : Contribute to onboarding / offboarding processes, team communications and meetings, and administration of enterprise marketing tools / resources
Qualifications :
Bachelor's degree in marketing, business, finance, or related field.4+ years of marketing operations or related experience.Experience supporting or managing components of multichannel marketing campaigns (digital, content, events, paid media, email, etc.) preferred.Core skills & competencies :
Workflow Management Systems : Proficiency in Wrike (or similar platforms), with ability to support workflow templates, permissions, and team usage.Process Improvement Support : Ability to identify opportunities for workflow efficiency and support implementation.Performance Monitoring : Skilled in reviewing dashboard data to provide accurate insights to managers.Marketing Campaigns : Familiar with the tactics and components of integrated, multichannel marketing campaigns to enable effective project management and cross-team collaboration.Collaboration : Facilitate alignment across marketing teams by coordinating timelines, removing blockers, and supporting smooth project delivery.Communication : Clear and concise reporting and stakeholder engagement.Innovation & Change Management : Ability to leverage automation, AI, and new tools to improve efficiency.