Job Description
Job Description
Service Advisor – Where Customer Service Meets Automotive Excellence
Why This Role Rocks :
Competitive pay : $20-$30 / hr base with a target OTE of $45k-$70k through an innovative bonus plan.
Bonus structure : Earn 10% of weekly profit above $1,500, split proportionally among advisors.
Paid holidays, vacation accrual, sick days, and IRA matching after eligibility periods.
About the Role :
This is not your typical automotive shop job. The ideal Service Advisor thrives in face-to-face customer interactions, delivering a world-class experience every time. Previous automotive experience isn't required—in fact, candidates with backgrounds in high-end restaurants, hotels, or front-desk roles are highly valued. The focus is on honesty, organization, and clean professionalism.
What You'll Do :
Greet customers, manage appointments, and ensure seamless communication between clients and technicians.
Use shop systems to track work, generate estimates, and support operational flow.
Observe and contribute to a team culture built on trust, integrity, and excellence.
You shine in face-to-face customer service and know how to make people feel valued.
You're honest, organized, and take pride in your professional presentation.
You're curious, eager to learn, and ready to grow within a supportive team environment.
You're not interested in old-school dealership politics—you're here to create a new standard for customer experience.
This Is More Than a Job :
If you're looking to join a forward-thinking team, grow your career, and work in a clean, organized, and positive environment, this is your chance. Be part of a team that values your skills, rewards your performance, and plans for exciting growth in the automotive space.
Service Advisor • Canton, OH, US