Customer Success Advisor
VirtualVocationsRockville, Maryland, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Success Advisor who will drive customer success and foster long-term relationships with clients.
Key Responsibilities
Provide expert advice on utilizing the data intelligence platform to meet customer needs
Conduct training sessions and workshops to optimize platform usage for customers
Maintain regular communication with customers to understand their business objectives and challenges
Required Qualifications
BS / BA degree in a relevant field or equivalent work experience
1+ years of experience in a customer-facing role focused on customer success or support
Ability to identify and manage customer risks effectively
Experience in collaborating with diverse stakeholders at various levels
Proficiency in solution customization and configuration to meet client requirements
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Customer Advisor • Rockville, Maryland, United States
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