Niemanns Self Checkout Attendant (SCO)
The responsibilities of the Niemanns Self Checkout Attendant (SCO) include supervising the self-checkouts, assisting customers in processing orders, including cashiering and loss prevention. The SCO Attendant also responds to complaints with genuine concern.
Essential Duties And Responsibilities
- Delivers superior guest service and ensure absolute customer satisfaction
- Learns and uses the GUEST program
- Greet Customers. Be sincere
- Use a smile. Project a friendly manner
- Engage the customer in casual conversation
- Show respect toward customer's purchases
- Thank them
- Maintains customer satisfaction by providing solutions to concerns
- Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
- Ensures proper handling of all forms of tender and coupons.
- Performs fixed activities as assigned by supervisor
- Directs customer traffic.
- Assists with any pricing issue.
- Assists with stocking merchandise around the checkout area
- Assists with register maintenance, cleaning and replenishing supplies
- Follows all store and department policies and procedures.
- Follows safety policies and procedures
- Other duties as assigned by supervisor
Key Attributes
Customer service skillsGenuineAbility to multi-taskCommunication skillsHonesty / IntegrityMoney handling skillsSupervisory Responsibilities
This position has no supervisory responsibilitiesEducation And / or Experience
High school diploma or general education degree (GED)Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers and associates.Mathematical Skills
Basic math concepts (addition, subtraction, division, multiplication).Certificates, Licenses, Registrations
There is no required certificates, licenses, or registrationsRecommended Equipment
Slip resistant shoes with closed toe and heelLadderStepladderUniform per store policyPhysical Demands
Regularly (Over 2 / 3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchCommunicate with associates and customersLift and / or move up to 15 poundsFrequently (Between 1 / 3 to 2 / 3 of the time)
Lift and / or move up to 25 poundsOccasionally (Less than 1 / 3 of the time)
SitClimbBalanceOverhead liftingCrawlSmellLift and / or move up to 50 poundsVision
CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colorsWork Environment
Occasionally
Risk of electrical shockOutdoor weather conditions from exterior doorsChemicals while cleaningNoise Level
ModeratePay Range
$16 up to $18 / hour (IL Locations Only)
Benefits (Eligibility Based On Full-Time / Part-Time Status)
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time.Position requirements may vary by store location