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NIEMANNS SELF CHECKOUT (SCO) ATTENDANT

NIEMANNS SELF CHECKOUT (SCO) ATTENDANT

Harvest MarketChampaign, IL, US
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Niemanns Self Checkout Attendant (SCO)

The responsibilities of the Niemanns Self Checkout Attendant (SCO) include supervising the self-checkouts, assisting customers in processing orders, including cashiering and loss prevention. The SCO Attendant also responds to complaints with genuine concern.

Essential Duties And Responsibilities

  • Delivers superior guest service and ensure absolute customer satisfaction
  • Learns and uses the GUEST program
  • Greet Customers. Be sincere
  • Use a smile. Project a friendly manner
  • Engage the customer in casual conversation
  • Show respect toward customer's purchases
  • Thank them
  • Maintains customer satisfaction by providing solutions to concerns
  • Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
  • Ensures proper handling of all forms of tender and coupons.
  • Performs fixed activities as assigned by supervisor
  • Directs customer traffic.
  • Assists with any pricing issue.
  • Assists with stocking merchandise around the checkout area
  • Assists with register maintenance, cleaning and replenishing supplies
  • Follows all store and department policies and procedures.
  • Follows safety policies and procedures
  • Other duties as assigned by supervisor

Key Attributes

  • Customer service skills
  • Genuine
  • Ability to multi-task
  • Communication skills
  • Honesty / Integrity
  • Money handling skills
  • Supervisory Responsibilities

  • This position has no supervisory responsibilities
  • Education And / or Experience

  • High school diploma or general education degree (GED)
  • Language Skills

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and associates.
  • Mathematical Skills

  • Basic math concepts (addition, subtraction, division, multiplication).
  • Certificates, Licenses, Registrations

  • There is no required certificates, licenses, or registrations
  • Recommended Equipment

  • Slip resistant shoes with closed toe and heel
  • Ladder
  • Stepladder
  • Uniform per store policy
  • Physical Demands

    Regularly (Over 2 / 3 of the time)

  • Stand
  • Walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Stoop
  • Kneel
  • Crouch
  • Communicate with associates and customers
  • Lift and / or move up to 15 pounds
  • Frequently (Between 1 / 3 to 2 / 3 of the time)

  • Lift and / or move up to 25 pounds
  • Occasionally (Less than 1 / 3 of the time)

  • Sit
  • Climb
  • Balance
  • Overhead lifting
  • Crawl
  • Smell
  • Lift and / or move up to 50 pounds
  • Vision

  • Close
  • Distance
  • Peripheral
  • Depth perception
  • Ability to adjust focus
  • Ability to distinguish colors
  • Work Environment

    Occasionally

  • Risk of electrical shock
  • Outdoor weather conditions from exterior doors
  • Chemicals while cleaning
  • Noise Level

  • Moderate
  • Pay Range

    $16 up to $18 / hour (IL Locations Only)

    Benefits (Eligibility Based On Full-Time / Part-Time Status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
  • Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
  • Position requirements may vary by store location
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