Case Manager VPI

Job Description

Job Description

Description : Responsibilities

The Case Manager will be responsible for ensuring that youth are served in a culturally competent manner to achieve their goals and make them feel safe. This can include driving a youth to and from appointments to ensure support, attending court dates for pending cases, and assisting with expungement, interview attire, gas money, bus cards, and housing referrals.

Case Managers will be responsible for helping youth become active problem solvers to address their immediate and long-term goals without judgment. They should encourage their self-esteem, motivation, and safety as it relates to their communities.

Requirements :

The The Case Manager will be responsible for engaging youth from various entry points, including non-traditional recruitment and engagement efforts, to connect them with services. We know that some youth may already have contact with the court systems (criminal, juvenile, foster care) or be known to local community leaders. Some youth may already be in various systems (homeless / shelter care, public schools, public assistance / benefits). Youth should be recruited through engagement and referral efforts with the following organizations or through internal referrals from Street Intervention :

• ? Community as a Campus, Schools and / or school partners
• ? Chicago Department of Public Health - Referrals from ICIJIA & IDHS street outreach and community clinic team members
• ? Cook County Juvenile Probation - Probation officers who have youth that reside in the stated community areas who are at highest risk of incarceration on the state level
• ? Foster Care youth 14-21 (“transitioning youth” or dually involved youth) - Referral process to be developed with the Illinois Department of Children and Family Services
• ? Homeless shelters - System to be developed with the DFSS Homeless Services Division 5. DFSS Youth, Homeless and Workforce Divisions - System to be developed with the DFSS Youth, Homeless, and Workforce Services Divisions
• ? Chicago Police Department - Through local District Commander orArea Deputy Chiefs ? Other street outreach organizations - Referrals from other street outreach workers that have contact with youth at highest risk of violence involvement

Case Managers should have a strong outreach approach that consists of non-traditional, proactive approaches. The Case Manager must have experience communicating with youth and build trust to engage them in services. Case Managers, along with community partners, are responsible for developing a strong youth-driven communication plan that focuses on leveraging technology and social media platforms like Facebook, Twitter, Instagram, and Snapchat.

Intake screening and assessment for case planning

Case Manager will administer the approved intake and assessment(s) once a youth has built trust and engagement with the Case Manager.

Case Manager will be responsible for the youth’s intake and will be completed once you determine eligibility.

Assessments will be used to develop case plans and assess areas of strength and priorities based on the youth’s direction and resources (i.e. substance use treatment, CBT and other mental health services).

Assessments should be framed through a healing-centered and strength-based lens as stated above. Intake and assessments should occur when a youth has voiced a commitment / interest in services and understands the roles and responsibilities of the Case Manager, as well as the organization, in assisting the youth to achieve their goals and objectives.

Case Manager will be responsible for ensuring that youth are engaged in an array of services as needed.

Case Manager will be responsible for providing services directly or make referrals for services for youth (organization name, primary contact person, contact information, time / date of appointment or screen, follow up expectations) including providing transportation to and from appointments as needed and / or transportation supports (CTA / PACE / Metra cards).

The Case Manager will be responsible for collecting data and reporting on the youth’s progress every Friday into the design data platform, challenges, potential collaboration gaps, and successes, as well as other ancillary issues that can assist and inform the programming for youth at the highest risk of violence involvement. Some key areas for services and support that selected respondents must deliver or have collaborations to address include, but are not limited to :

Mental health services / assessment - Mental health assessments; CBT-informed activities and engagement; social and emotional learning supports; one CBT activity a month based on youth recommendations, feedback, and goal setting.

Qualifications