Service & Sales Representative - Training Provided

Job Description

Job Description

Join Our Team at Auto-Chlor System!

Position Title : Service and Sales Representative

Type : Full-time, Hourly

Schedule : M-F, 7am-3 : 30pm, plus overtime as needed

Job Summary :

As the face of Auto-Chlor System, you’ll play a vital role in managing and growing our customer base. Your mission? Deliver exceptional service and maintain high standards that keep our clients happy and running smoothly.

Essential Job Functions :

• Service Excellence : Follow our 28-day service schedule, conducting the 29-step preventative maintenance process on all dish machines.
• Troubleshooting Pro : Diagnose and resolve mechanical issues to ensure smooth operations for our customers.
• Sales Skills : Up-sell and cross-sell additional products and services, enhancing customer satisfaction and driving revenue.
• Emergency Support : Provide on-call emergency service when needed, showcasing your commitment to our clients.
• Payment Management : Collect payments and follow up to keep accounts current.
• Logistics : Deliver and pick up chemicals safely and efficiently.
• Safety First : Drive company vehicles responsibly, maintaining a clean driving record.
• Relationship Builder : Build rapport with decision-makers and address customer concerns with professionalism.
• Training & Support : Educate customers on proper chemical usage to control costs and promote safety.
• Negotiation : Work on service agreement renewals and discuss price adjustments when necessary.
• Flexibility : Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.

Qualifications / Requirements :

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