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Collections Agent
Collections AgentMonster jobs • Winterville, NC, US
Collections Agent

Collections Agent

Monster jobs • Winterville, NC, US
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Job Title : Auto Collections Agent

Location : Winterville, NC | Onsite

Compensation

  • $15 / hour ( Pay increases to $22 / hour when you are hired on) Pay increased to $22 / hr. once perm!

Schedule :

Monday – Sunday : 8 : 00AM to 9 : 00PM (8 hour shift)

  • Must be flexible for mandatory OT
  • End-of-Month Hours : Bell to Bell (7 : 00 AM–8 : 00 PM or 8 : 00 AM–9 : 00 PM with two 1-hour lunch breaks)
  • Sunday Dialer : Required 1–2 times per quarter; additional Sundays may be required depending on month-end
  • Holidays : Call center open most holidays for temporary employees and volunteers

    • ROLE IMPACT : As a Collections Agent, you play a critical role in maintaining financial stability by engaging customers in respectful, solution-oriented conversations to resolve delinquent accounts. Your effectiveness in negotiation and customer service directly impacts client retention and overall revenue recovery.

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    Collection Agent • Winterville, NC, US