Director Product Design UX - Loyalty(Remote Or Hybrid)

Director Product Design UX - Loyalty (Remote Or Hybrid)

The pay range is $163,000.00 - $294,000.00. Pay is based on several factors which vary based on position, including labor markets and may include education, work experience and certifications.

In addition to your pay, Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more. Other benefits include 401(k), employee discount, disability coverage, paid time off, holidays, and more. Learn more at the Target benefits site.

About Us : Target’s Global UX team is a group of design, research, and accessibility practitioners. We design tangible, inspiring, and impactful solutions and play a critical role for Target’s digital experience.

About the role

As a Director of UX for the Loyalty team you’ll lead a group of about 7 designers and design managers responsible for Target’s Loyalty programs and financial products, including Circle, Circle Card, and Circle 360 memberships.

Success for this leader requires partnering with a broad set of stakeholders to establish design and experience direction, ensuring your teams have what they need to thrive. This includes operating routines, insights, design direction, partner awareness, and an inclusive culture.

You will build trust and proactively partner with UX, Product, Tech & Business stakeholders to set the stage for your team to achieve exceptional outcomes. You are curious and data-driven, able to communicate clearly and advocate for design with partners and leaders. You will work within a complex, matrixed organization and co-create strategies with cross-functional partners while ensuring high-quality craft delivered efficiently. You will maintain relationships with leaders at multiple levels including Directors, Sr. Directors, and VPs.

As a people leader, you will coach and mentor a team of people leaders and ICs, helping them grow, increasing trust and engagement, and scaling the UX organization with appropriate structures, roles, and responsibilities. You are comfortable leading through change and ambiguity and building a community of practice in a remote environment.

Responsibilities

Lead with deep expertise in the Loyalty and membership space, product knowledge, and strategy

Oversee all experiences within a defined product area and collaborate with other groups for seamless experiences

Partner with cross-functional leaders to create the product roadmap in alignment with group and company priorities

Grow the team's ability to create high-quality, accessible, usable experiences

Evolve the organization composition, assembling teams to deliver on cross-area missions

Support the growth of UX managers on the team through 1 : 1s, performance management, and other resources

About you

10+ years of experience in UX / digital product design with a strong craft

Foundational understanding of digital retail businesses

5+ years of experience in people leadership with hiring, leading, and coaching cross-geography or remote teams; experience managing teams of 15+ is a plus

Experience in large, matrixed, global or multinational organizations is a plus

Ability to balance short-term and long-term thinking while improving quality and team performance

Proactive in identifying and resolving issues that may impede goals

Strong data-driven storytelling skills with ability to bring partners along

Experience managing many stakeholders through all phases of the design process

This position may be considered for Remote or Hybrid work arrangement based on Target's needs. A Remote arrangement means working full-time from home or another location without a Target desk. A Hybrid / Flex for Your Day arrangement means work may be remote or onsite depending on what is required. Work duties cannot be performed outside the country of the primary work location unless specified.

Benefits Eligibility

Please visit https : / / tgt.biz / BenefitsForYou_F to learn about benefits eligibility for this role.

Americans With Disabilities Act (ADA) : Target will make reasonable accommodations for applicants with disabilities. If needed, contact candidate.accommodations@HRHelp.Target.com.

Application deadline is : 09 / 30 / 2025

Seniority level

Director

Employment type

Full-time

Job function

Product Management and Marketing

Industries

Retail

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