Contents Manager

Contents Manager

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results

Benefits

Free uniforms

Health insurance

Opportunity for advancement

Training & development

What Does a Contents Manager with Paul Davis Do?

Lead a team of hardworking individuals serving others within your community

Make a difference for others that have had a disaster strike their property

Take pride when your team completes projects on budget with an exceptional customer experience

Be empathetic and show a sense of urgency while communicating through modern technology

Why Join the Team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Team Compensation and Benefits

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities

Monthly cross-training opportunities to advance your career

Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.

Paid training

Referral program

Great culture and team dynamic

Hourly pay : $16.00 to $22.00 / hour based on experience and certifications

Bonus opportunities based on performance

Team Qualifications (Requirements)

Desire to join a world-class team and contribute a positive attitude

Dedication to customer service

Ability to lead others from diverse backgrounds

Excellent written and verbal communication skills

Ability to adapt to change

Valid driver's license with a clean record

Have the ability to work nights / weekends and overtime, if needed.

Desire to continually learn new things

The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds.

Attention to detail and thoroughness in cleaning properties and items.

Reasoning ability : Possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer skills : familiarity with project management software, note taking and Microsoft Office.

Role on the Team (Job Responsibilities)

Foster an environment of collaboration and teamwork within the division and company

Self-managing and time management skills

Writing estimates or scopes per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration. Provide detailed information about jobs for invoicing.

Job schedule management and coordination

Focus and dedication to providing excellent customer service.

Assist other team members when needed and foster a positive working relationship with other departments.

Be a great representative of our brand!

Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.

Re-inspect job sites for quality control.

Issue resolution - be the point of contact for customers if they have any questions and / or concerns and resolve those in an effective and timely manner.

Manage projects and existing crews

Supervise pack-outs and inventory / evaluation of items

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer