Advertising Operations Specialist Job at Hyperlocology in Huntersville

Overview Hyperlocology deeply values our customers, their digital programs & channel success above all else. They are our family and their success is ours. Our Ad operations specialist is seated in the driver’s seat of this mission, and will be responsible for consulting on and executing digital ad channels, campaign and platform strategies for our enterprise clients across industries. This role is aligned at key stakeholder & execution levels, building strong relationships to help customers progress on their digital journey with Hyperlocology.

Responsibilities Analyzing customer performance data and building executable, cross-channel strategies to grow their revenue and reach

Partner with CSM to understand their brand goals, assess their capabilities and provide recommendations to help them accelerate their business and technology objectives

Develop an understanding and knowledge of customer’s channel strategies, and guide best practices with our product

Proactively identify risks to the customer achieving their stated business goals and work to build a risk mitigation plan

Deliver business value and innovation to a customer’s business by understanding our customers’ key business challenges

Work collaboratively with the account team and HYP executives across the organization, effectively network within accounts from the Executive-Level down, to help customers achieve their objectives

Act as the liaison between Product and the Customer with a focus on feature collaboration and communicating the feature roadmaps in a balanced “one-versus-many” approach required by the SaaS model

Collaborate with customer’s relevant partners to achieve overall satisfaction with the solution and to create a trusted three-way partnership between customer, partner, and HYP

Coaching the next generation of HYP Strategists on platform technologies and strategies

Ensuring customer satisfaction, growth and retention within customer portfolio

Qualifications & Skills 3 years+ of professional experience, with 1 year+ of experience in SaaS / enterprise software, Success, Account Management / Ad Operations, Client Services & / or Digital Agency is required

Experience in digital channel marketing strategies and tactics; media and advertising (search & display) is required

Expert level of understanding in programmatic technologies, GMP (DV360, SA360, GTM, GA, CM) as well as other social and ecomm marketing platforms

Bachelors’ degree in a related field

Strong consulting skills and proven results working to drive business value for customers

Exposure to B2B & B2C business models

Ability to drive effective and influencing conversations across levels

Ability to quickly grasp explain technological and business concepts

Passion for marketing technology, working with cool people and making a true impact is an absolute must

Experience working with distributed teams required

Excellent verbal and written communication, and virtual customer-facing presentation skills

Ability to work independently and to collaborate effectively across functions as part of team in a matrix environment

Success working in a fast-paced, dynamic and creative environment with a rapidly growing company

Be awesome

How to apply Apply by submitting your resume and cover letter to careers@hyperlocology.com

Ready To Join Us? Email us at hello@hyperlocology.com

Seniority level Mid-Senior level

Employment type Full-time

Job function Management

Manufacturing

Industries Advertising Services

#J-18808-Ljbffr