Outbound Inside Sales Rep

Job Description

Job Description

Top Job

Located in Lewisville, TX

Salary : $17 / hr+Bonus

Express Employment Professionals is looking for an Outbound Inside Sales Representative for a large HVAC company in Lewisville, TX . This individual is responsible for proactively reaching out to prospective and existing customers by phone, email, and other channels to generate business, sell HVAC / heating / air conditioning / related services, keep the customer base engaged, and help grow revenue while maintaining high levels of customer service and satisfaction. This role is based in a call-center environment, working closely with Sales, Service, and Customer Support teams.

Pay Structure : $17 / hr + Weekly bonuses based on performance

Key Responsibilities

• Make outbound calls to potential customers, follow up on leads, promotions, and past inquiries to generate service, repair, maintenance, or installation appointments.
• Reach out to existing customers to promote upsells (e.g. maintenance plans, service agreements, new equipment, add-ons).
• Explain the services, promotions, and specials offered by A#1 Air, including discounts.
• Answer basic questions about services during calls; if needed, route more technical questions to more specialized staff.
• Maintain accurate records of all customer interactions : log calls, outcomes, appointments in the company CRM.
• Meet or exceed daily / weekly / monthly activity and sales goals (number of calls, appointments set, revenue targets).
• Handle objection management, negotiate or work through customer hesitations, and close sale or appointment setting.
• Work collaboratively with field technicians, dispatch, and service team to ensure smooth scheduling and customer experience.
• Keep up to date on product / service offerings, promotions, pricing, and competitor services.
• Potentially follow up after service completion to ensure satisfaction or generate referrals.

Qualifications / Skills

While working as an Express Associate, you can become eligible for a variety of benefits, including :

Associates may be required to work a specified number of hours and / or weeks before they become eligible for some benefits.

Contact our office at (940) 312-7347, or by email dentontx@expresspros.com .

#2006TX

Express Office : Denton

7650 South I-35 East

Suite 154

Corinth, TX 76210