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Solutions Engineer

Solutions Engineer

UnframeNew York, NY, US
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Job Description

Job Description

Job Summary

As a Solutions Engineer at Unframe, you'll be the first technical voice a prospect hears. You'll join early conversations, showcase real solutions built on Unframe, and help potential customers connect the dots between their needs and our platform. You'll demo AI-powered use cases across multiple industries — from finance to cybersecurity to operations — and guide technical discovery to help prospects envision what's possible.

This is a high-impact, outward-facing role at the intersection of Sales, Product and Marketing.

Responsibilities

  • Join early-stage calls with Account Managers to lead technical discovery and demos.
  • Deliver compelling live demos tailored to customer pain points and use cases.
  • Translate customer pain points into relevant AI-powered solution examples.
  • Communicate the value and architecture of Unframe clearly and confidently.
  • Build credibility and trust with prospects — becoming a strategic partner in shaping their AI vision.
  • Handle in-depth technical questions across product capabilities, integrations, and deployment.
  • Share insights with Product, Marketing, and R&D teams based on real-world conversations.

Requirements

  • 5+ years experience in solutions engineering, technical pre-sales, or product management.
  • Strong understanding of enterprise software, APIs, and modern cloud platforms.
  • Confident presenting technical products to both business and technical audiences.
  • Excellent verbal and written communication skills in English.
  • Curious, collaborative, and customer-obsessed — you know how to ask the right questions and build strong relationships.

    • Nice to Have

  • Experience working with AI platforms, LLM-based tools, or workflow automation products.
  • Background in software engineering or product implementation.
  • Familiarity with enterprise sales cycles and B2B customer environments.

    • This is a remote position and can be based anywhere in the U.S.

    If you're a strong, independent builder who thrives on ownership, cares deeply about quality, and wants to have a real impact — we'd love to meet you.

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    Solution Engineer • New York, NY, US