General Manager | Full-Time | Cross Insurance Center

Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The General Manager is responsible for the efficient, professional and profitable operation of the assigned venue. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property. Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations for an Arena / Complex. This position is responsible for the development, coordination and management of all aspects and strategies for the arena's entertainment events.

This role pays an annual salary of $125,000 - $150,000 and is bonus eligible.

Benefits for full-time roles : Health, dental and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until October 31, 2025.

About the Venue

The Cross Insurance Center is a 5,800-seat multi-purpose arena in Bangor, Maine, United States. The arena holds up to 8,500 people for concerts, and features an attached 2,000-person convention center. Along the historic riverfront in the quintessential New England city of Bangor, Maine, the Cross Insurance Center can host up to 2,000 convention guests with an 8,000 seat arena and room for 260 exhibit booths, offering you first class hospitality, and providing an unparalleled, original New England experience. Just minutes from Bangor International Airport, the state-of-the-art new facility has easy access to diverse dining and nightlife, boutique and unique shopping, and is just a scenic hour's drive to breathtaking ocean views at Acadia National Park.

Responsibilities

• Arrange for and otherwise book events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents and talent affiliates to attract concerts, shows, entertainment events, etc.
• Administration of specific plans and programs prescribed by corporate directives, to include : HR, sales and marketing, quality assurance, energy efficiency, safety / emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client / corporate in a timely manner financial and other reports detailing the arena activities.
• Prepare a proposed annual operating budget and submit such proposed budget to client / corporate.
• Oversee day to day operation, ensuring technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Insure all agreements made regarding the Arena Facility are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Attend conferences and trade association meetings.

Qualifications

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.