Director, Application Support (Derivatives Technology)

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Global Derivatives Technology develops and supports xTrader, CIBC's cross-asset portfolio management platform. xTrader is a suite of .NET applications that feeds the bank's finance, regulatory, and risk management systems.

CIBC's Capital Markets division provides integrated global markets products and services, investment banking advisory and execution, corporate banking and top-ranked research to corporate, government and institutional clients. Our business is growing in the United States, where we recently launched a convertible bond trading desk, an environmental products business, and an expanded prime services franchise. CIBC is a leading North American financial institution. Our 46,000 employees provide a full range of financial products and services to 11 million clients in Canada, the U.S., and around the world.

What You\'ll Be Doing

• Diagnose and resolve technical problems with xTrader and other applications used in Capital Markets. Escalate issues to internal developers, external vendors, or to our infrastructure partners. Provide timely updates to the affected traders and to technology managers.
• Gather business requirements, for example in anticipation of trading a new product. Liaise with the business analyst and project management teams. Act as an advocate for the front office in discussions with the broader technology team.
• Apply Information Technology Infrastructure Library (ITIL) practices for incident, change, and problem management. Manage major incidents in collaboration with CIBC\'s Enterprise Incident Management team.
• Support spreadsheet-based market data and pricing processes.
• Test new application functionality before release.
• Oversee operations team and vendors during application releases.
• Build strong working relationships with traders, the broader technology team, and external vendors.
• Document processes and recurring issues. Share knowledge within the team.

CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be on-site 4-5 days at CIBC\'s 300 Madison Avenue trade floor in New York. Occasional work may be required on evenings, weekends, and holidays and work outside of business hours can be remotely. Travel to Toronto, Canada may be required annually.

How You\'ll Succeed

This is a challenging role that requires strong technical skills, an interest in capital markets, and the ability to work in a fast-paced trade floor environment. While your background should provide a solid foundation, we\'ll provide formal training, coaching, and networking opportunities to help you succeed.

Who You Are

Technical Skills :

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At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150,000- $180,000 based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

NY-300 Madison Ave., 5th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Capital Markets Technology, Commodity Derivatives, Derivatives, Energy Derivatives, ITIL Methodologies, ITRS Geneos, Prioritization, Production Support, Python Software Development, SQL Tools

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