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Human Resources Specialist
Human Resources SpecialistJollibee Support Center • West Covina, CA, US
Human Resources Specialist

Human Resources Specialist

Jollibee Support Center • West Covina, CA, US
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Job Description

Job Description

JOB SUMMARY

The Human Resources Specialist will run the daily functions of the Human Resource (HR) department including enforcing company policies and practices.

ESSENTIAL FUNCTIONS

  • Maintain and consolidate employee files / reports needed for manpower planning and business continue initiatives.
  • Implements new hire orientation and employee recognition programs.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and / or sensitive matters to the appropriate department or manager.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Performs other duties as assigned.

NON-ESSENTIAL FUNCTIONS

  • Prepare periodic management reports related to human resources and other reports that may be required by management.
  • Perform other assignments from time to time as directed by management.
  • Perform administrative duties as necessary i.e., making copies, filing, etc.
  • Gather and consolidates performance review ratings of assigned business operational units.
  • Maintain employee records.

    • JOB SPECIFICATIONS

    Education and Experience

  • High School graduate, or equivalent. Associate degree related to Business Administration or Human Resources is preferred, but not required.
  • At least three (3) years of human resource management experience preferred.

    • Skills and Essential Traits

  • Core Competencies :   C.A.M.P. requirements
  • C reating the Business
  • A dvancing Personal Excellence
  • M anaging the Business
  • P romoting People Processes
  • Essential Traits (as assessed using HR tool)
  • Self-Motivated
  • Balance of Authoritative and Collaborative
  • Persistent
  • Analytical and has good judgment
  • Organized
  • Adaptable / Flexible
  • Effective Enforcing
  • Enlists Cooperation
  • Effective Communication (oral & in writing) and People Skills
  • People Oriented
  • Numerical and Arithmetic Aptitude
  • Handling Conflict
  • Pressure Tolerance and Stress Tolerance
  • Negotiation Skills
  • Takes Initiative
  • Innovation / Creativity and Resourcefulness
  • Quality and Speed of accurate service
  • Collaborator
  • Precision / Accuracy & attention to details
  • Benchmarking, Networking and Research Learning (for market / trend awareness) affecting cost, quality, and availability of assigned items
  • Behavioral Attributes (live the core values of the organization) :
  • Customer Focus
  • Speed with Excellence
  • Humility to listen and learn
  • Spirit of Family and Fun
  • Integrity

    • Non-Essential Duties and Responsibilities

  • Perform administrative duties as necessary i.e., making copies, filing, expenses reimbursement, etc.

    • Other Qualifications

  • Computer Literacy :  Must be at least proficient if not achieved mastery in the essential Microsoft 365 Office Applications (Excel, Word, PowerPoint, Outlook, SharePoint, OneDrive, and Teams)
  • PosNet, Payroll System, and

    • Employee Tracking and Onboarding System

  • Physical Effort / Requirements :   While performing the duties of this job, the employee will :
  • stand / walk occasionally on the scheduled work shift.
  • lift, reach, pull, push, grasp and use hands occasionally.
  • bend and / or squat down occasionally on the scheduled shift.
  • climb, stoop and / or kneel rarely.
  • lift up to 50 pounds occasionally.
  • need to see well enough to differentiate product quality parameters, read / compose email, reports, use the computer and be proactive to customers’ feedback affecting quality of service.
  • need to speak and hear well enough to give / receive instructions, feedback and communicate with employees, customers, and partners / vendors / suppliers.
  • be required to work irregular hours or varying work shifts schedules as necessary at work.
  • be required to visit plants / warehouses
  • Mental Ability / Requirements :
  • While performing the duties of the job :
  • the employee will be required to perform standardized / adaptive arithmetical computations;
  • practice creativity and innovation.
  • Work Environment :
  • Work is performed indoors and outdoors in various reasonable weather conditions and varied climates.
  • Tensions and pressures may arise in meeting deadlines and goals. It may range from moderate to heavy (occasionally).

    • This job description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties, responsibilities may differ from the job description, and that the other duties as assigned, may be part of the job.

    If the position requires a college / university degree, it must have been issued by an educational institution accredited by the United States Department of Education. Any degree issued by educational institution outside the United States must include documentation validating the equivalency of the degree to the same degree in the United States to be considered acceptable for this company’s purposes.

    Reasonable accommodation for people with disabilities may be requested by calling (626) 369- 7118 at least five (5) working days in advance of the scheduled examination / assessment date(s).

    THIS JOB IS FOR IMMEDIATE PLACEMENT.

    APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.

    This Company is an Equal Opportunity Employer.

    Please see our Job Applicant Privacy Notice HERE.

    We use eVerify to confirm U.S. Employment eligibility.

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    Human Resource Specialist • West Covina, CA, US