Brave New World Services LLC is hiring : Audio Visual Manager in Memphis

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Hotel Audiovisual (AV) Manager — Hospitality Division

Type : Full-time

• On-site
• Evenings / weekends as needed

Overview Role summary : Own day-to-day hotel AV operations at a premium property. You’ll run setups / strikes, keep gear healthy, lead a small AV team, and keep clients thrilled—while hitting cost and documentation standards.

What You’ll Do Responsibilities

Oversee daily event AV : room turns, setups, strikes, and quick-change flips

Maintain, track, and inventory equipment; schedule preventative maintenance

Staff to demand (internal / external labor); control costs and utilization

Ensure accurate quotes, billing, and event documentation; enforce SOPs

Be the on-site AV point for planners, hotel teams, and VIPs

Troubleshoot live events and keep shows on time

Coordinate with vendors / internal teams to protect quality and timelines

Hire, schedule, coach, and develop technicians

Run training to keep the team current on gear and hospitality standards

Drive a professional, service-first culture

What You’ll Bring (Requirements) Bachelor’s degree or equivalent experience in live events / hospitality AV

3+ years customer-facing hospitality management experience

2–3 years hands-on AV setup / operation (audio, video, lighting, switching)

Proficiency with Microsoft Office and common AV software / workflows

Experience leading AV at full-service or luxury hotels / convention venues

Familiarity with Procore / venue scheduling tools and basic budgeting / KPIs

Comprehensive package including medical, dental, vision, life, short / long-term disability, wellness incentives, 401(k) / Roth 401(k) with company match , and paid time off.

Apply : Send your resume to cghamilton@bnwservices.com with subject “Hotel AV Manager — Memphis.”

Additional Details Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

Industries : Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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