Neurosurgery Patient Care Coordinator

Description

The Patient Care Coordinator will providecoordination

of care, continuity, follow-up, and support for the patients and their

families. Responsibilitiesinclude : answering, triaging and responding to

patient phone calls, scheduling clinic appointments, pre and post scrubbing of

clinic appointments, assisting patients with scheduling diagnostic tests,

preparing charts and documents for clinic visits, enter referrals and orders,

coordinate scheduling and management of patient procedures and all follow-up

care, assisting with obtaining insurance pre-certifications and referral

authorizations, referral work queues, process requests for medical records,

process medication refill requests, organize and maintain a computer calendar

system, and assist with processing disability and return-to-work forms and

various letters at patient and provider's request.

Salary Range : $30.36 - $43.49 / Hourly

Qualifications

Required :

• High degree of adaptability.

Comfortable with changing work

flows.

Skill in prioritizing assignments

to complete work in a timely manner when there are changes in workload and

assignments, pressures of deadlines, and / or a heavy workload.

Demonstrated basic knowledge of

physician office policies and procedures.

Ability to establish and maintain

cooperative and collaborative working relationship with medical, nursing, and

administrative personnel.

Ability to accept ambiguous

circumstances and take action where answers to a problem are not readily

apparent.

Skill in working independently and

following through on assignments with minimal direction.

Knowledge of neurological surgery / orthopedic surgery medical terminology to

communicate effectively with physicians, nurses and other members of the health

care community.

Current knowledge of neurosurgical

diagnosis, treatments, and terminology.

Working knowledge of patient

related policies and procedures, as well as a thorough understanding of the

University system.

Familiarity with physician office

billing procedures.

Verbal and composition skills to

convey detailed medical information.

Working knowledge of PC including

the following software : Microsoft Word, Microsoft Outlook, Excel,

Windows.

Knowledge of University forms and

procedures.

Ability to communicate on a one-to-one

basis with persons of various social, economic, and cultural backgrounds to

obtain information and explain procedures.

Ability to perform with frequent

interruptions.

Ability to prioritize workload

when faced with changing deadlines.

Ability to make independent

decisions.

Requires flexibility and

conscientiousness.

Ability to

handle various supervisors and be receptive to an unpredictable work schedule.

Ability to

triage incoming calls with efficiency.

Skill in editing correspondence

and manuscripts for correct grammar, spelling and punctuation.

Skill in reading medical and

scientific data such as slide preparations, manuscripts, and

publications. Working knowledge of presentation graphic software (Power Point)

to assist in preparation of teaching slides.

Preferred :