Director, Outlet Field Leader

Director, Outlet Field Leader

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

Your Responsibilities

• Live our vision, values and beliefs every day
• Build and maintain relationships with Outlet Leadership teams to develop strategies that drive business results while ensuring exceptional customer service
• Set sales, payroll and inventory goals, analyzing trends to develop plans and schedules that maximize profits and minimize costs
• Lead, inspire and energize your teams to consistently exceed the expectations and requirements of both the internal and external customers
• Provide ongoing sales and merchandise training for the team to achieve sales goals
• Recruit, coach and develop all members of the team by providing challenging goals and assignments
• Ensure transparency of business sales trends, merchandise assortment and inventory levels, new operational procedures, and hiring needs among your Leadership team
• Set standards for visual merchandising, Outlet cleanliness, safety, and operations

Our Requirements

Our Physical Requirements