Senior Management Position
This is a senior management position responsible for the supervision of the records section personnel and facilities maintenance tasks. Additionally, this position oversees the operations of the Departments Public Communication Unit and supervises the Communication Specialists. Work involves supervising, training and evaluating staff, establishing priorities, distributing work, and overseeing contractual maintenance services. The incumbent works under the general supervision of the Assistant Chief of Police.
Essential Job Functions :
- Supervises the work of the Administrative Services Unit and facilities personnel including assigning duties, establishing priorities, etc.
- Oversees the operations of the Public Communication Unit and supervises the Communication Specialists.
- Assists in the hiring of Administrative Services Unit and Communication Specialists personnel.
- Administers the contract agreement with Outagamie County for dispatching services (CADs management), develops, reviews and changes policies, reviews dispatch services for compliance with City-County contract requirements, and performs quality control function of radio and telephone conversations.
- Reviews and evaluates individual work performance including recommending extensions, completion of trial period or dismissal.
- Provides training and growth opportunities for staff.
- Oversees the contractual maintenance service contract and coordinates efforts between contractual maintenance personnel and City employees.
- Reviews, coordinates and updates the police reporting system to ensure that all records are being maintained in an accurate and timely manner.
- Initiates and / or modifies policies, procedures and work strategies for the units.
- Approves the release of departmental records to outside companies and citizens.
- Manages files containing on-going investigations of a sensitive nature, i.e. murders, sexual assaults, drug information etc.
- Prepares various management reports.
- Attends department staff meetings and planning sessions.
- Assists and oversees the units preparation and responds to communications and administration of the annual budget.
- Reviews and authorizes payment for the units bills.
- Performs formal evaluations and recommends applicable merit raises for assigned personnel.
- Establishes goals, identifying immediate and future needs for assigned Administrative Services and front desk area.
- Assists with set up and operation of the Emergency Operations Center for all City departments; APD is the site for any EOC related emergencies for the Mayor and all city departments.
- Maintains regular punctual and predictable attendance, works overtime and extra hours as required.
Other Experience and Qualifications :
Six to seven years of record management experience in a law enforcement setting, three to five years in public administration, graduation from high school, plus additional training of at least two years college, business, or technical school; or any equivalent combination of education, experience, and training. Bachelors degree preferred.