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Senior Engineering Operations Specialist
Senior Engineering Operations SpecialistEverlaw • California, MO, US
Senior Engineering Operations Specialist

Senior Engineering Operations Specialist

Everlaw • California, MO, US
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With our career opportunities we offer competitive compensation and a comprehensive benefits package that includes medical, dental, wellness program, paid parental leave, professional development, and a fully stocked kitchen.

Everlaw is looking for a Senior Engineering Operations Specialist to join our Engineering team! As a Senior Engineering Operations Specialist, you will be a growing mentor on our team that will build and maintain the processes and programs necessary to scale up our rapidly-growing Engineering team, as well as provide mentorship on the Engineering Operations team. Although this is not a technical role, you will be in a technical environment, leading work groups within our Engineering team to build cutting-edge software and designing processes that scale with us as we grow. This is a great role for someone who has a track record of successfully leading complex projects, has technical acumen in the SaaS space or full-stack software development environments, and has used data and metrics to inform your program design. If you want to play an essential part in growing our Engineering team, we want to talk to you!

Engineering is the backbone of the Everlaw Platform. We build features and functionality into the product and ensure its smooth functioning. We also provide data and insights to the rest of Everlaw. At our core, we like to build and enjoy the creative process of building software that is smart, that works well, that scales well, and that is reliable and secure. We do this by supporting and empowering our team members to do their best work, by tackling challenging and complex engineering problems and by nurturing and supporting each team member through mentoring, coaching, and comprehensive feedback.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the "perfect" candidate and encourage you to apply if you feel you can bring value to our team.

This is a full-time on-site position located in Oakland, California.

  • We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
  • We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1.

In your role, you'll...

  • Become product certified. You will learn the ins and outs of the Everlaw platform through a series of training modules and comprehensive practical exam.
  • Help ship code! You will be participating in feature development check ins, guiding conversations with multiple stakeholders to run the lifecycle of the features being built, solving problems for the team as they arise and identifying problems before they develop.
  • Learn, grow, and contribute right away. We trust that you will bring experience and knowledge that will uplift the team, but we don't expect you to know everything on Day 1. You will have time to develop your product knowledge and get up to speed on all aspects of Everlaw.
  • Design operational processes. Whether it's analyzing our recruiting needs or documenting best practices for planning and running team activities, you will be a primary point of contact for Engineering processes and programs, responsible for everything from inception to rollout to reporting.
  • Collaborate with leadership to improve the Everlaw Engineering experience through the use of tools / automation and implementing process improvements.
  • Use data to define and track metrics to inform decisions affecting the Engineering team.
  • Optimize the use of technology and tools to make our teams more efficient and ensure they are able to scale as we grow!
  • Develop your subject matter expertise for the team in the areas of project management, digital tooling and automation, data analysis, and process improvement.
  • About you

  • You have at least 4 years of experience at a SaaS company in a program management, project management, or operations role
  • You can independently execute on large-scale projects, and teach others how to do the same
  • You are a strong technical writer and effective communicator
  • You are comfortable working asynchronously as well as collaboratively
  • You are a team player, strong collaborator, and have a track record of successfully leading projects
  • You can both internalize feedback and provide actionable feedback to others
  • You can identify areas for process improvement and implementation plans
  • You use digital tools to automate manual workflows and improve output for yourself and others
  • You are authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas.
  • The expected hourly rate range for this role is between $53.37 and $67.31. The final offered hourly rate will be dependent upon many factors including the candidate's experience and skills. The base pay range is subject to change in the future.
  • Equity program
  • 401(k) retirement plan with company matching
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Paid parental leave and approximately 10 days (80 hours) per year of sick leave
  • Membership to Modern Health to help employees prioritize mental health and wellness
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues
  • Company-sponsored life and disability insurance
  • Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
  • Flexible work-from-home days on Tuesdays and Fridays
  • Monthly home internet reimbursement
  • Select your preference of hardware (Mac or PC) and customize your desk setup
  • Enjoy a wide variety of snacks and beverages in the office
  • Bond over company-wide out-of-the-box events and fun activities with your team
  • Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
  • Take advantage of learning and career development opportunities
  • Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
  • At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you're empowered to pursue your passions, it is reflected in the work. That's why we're committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you're looking for a place that values passion, integrity, and a desire to learn, we'd love to hear from you!

    We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack pick your metaphor). It\'s a multi-billion dollar space typically dominated by service-oriented vendors, and we\'re coming at it with cutting-edge technology and elegant design. It\'s working, and we\'ve been growing very rapidly : we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.

    Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including theCalifornia Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection. We use Covey as part of our hiring and / or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on the 9th of June, 2025.

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    Operation Specialist • California, MO, US

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