Head of Supply Chain Solutions and Fulfillment

The Head of Supply Chain Solutions and Fulfillment is responsible for driving operational excellence across ResMed’s global logistics, distribution, and trade networks. This role ensures that customer orders are executed flawlessly, cost-effectively, and in alignment with strategic business objectives. The Head of Supply Chain Solutions and Fulfillment will work across regions (Americas, EMEA, and APAC) to deliver consistent performance, improve customer experience, and create value through optimized fulfilment practices. Reporting directly to the Global Vice President of Distribution Operations, this role provides governance, oversight, and leadership for critical fulfilment initiatives, while partnering with commercial, operations, and corporate stakeholders to achieve measurable business outcomes.

• Key Responsibilities
• Support short- and long-term operational strategies including customer experience, operational excellence, cost savings, and talent development.
• Skills & Competencies
• Communication :
• Strong written, verbal, and presentation skills with the ability to influence at all levels.
• Problem Solving :
• Analytical and detail-oriented with the ability to manage ambiguity and find solutions.
• Innovation :
• Promotes process improvements and adapts quickly to changing requirements. Strong understanding of supply chain, logistics, and trade, with the ability to connect operations to P&L impact.
• Qualifications & Experience
• Bachelor’s degree in Business, Supply Chain, or related field, or 10+ years’ relevant management experience.6–10 years’ experience in supply chain, logistics, distribution, or order fulfilment, preferably within the medical device or healthcare sector.Minimum of 5 years of direct leadership experience in a global or matrixed organization. Demonstrated experience in building governance, process discipline, and fulfilment performance metrics. Strong financial acumen with proven ability to connect operational outcomes to business results. Experience managing global order fulfilment operations, including trade compliance and customer delivery. Ability to travel globally up to 30%. Experience with large-scale process design and transformation programs. We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package : comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is : $167,000 - $251,000Client-facing or commercial partnership experience.

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