IT Vendor Management

Overview

Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers. With headquarters in Wichita, Kansas, Spirit operates sites in the U.S., U.K., France and Malaysia. The company's core products include fuselages, pylons, nacelles and wing components for the world's premier aircraft. Spirit AeroSystems focuses on affordable, innovative composite and aluminum manufacturing solutions to support customers around the globe.

Summary :

This is a vendor management analyst position within the IT Operations and Governance organization. This position has vendor licensing and service delivery oversight and relationship management responsibilities for software and / or hardware vendors such as Windows end user devices. The successful candidate will partner with our IT services providers to ensure available and reliable IT services, act as a focal for vendor initiated licensing audits, manage hardware devices on lease and coordinate with vendors on device refreshes and deployments. The successful candidate will be capable of collaborating and coordinating with IT vendors, review performance to SLA's and KPI's, review backlog of service requests and incidents, ensure technology upgrade roadmaps are understood and participate in planning and budgeting processes, support vendor onboarding and accesses, review, plan, and represent requests for maintenance, budgets, and leases, act as an escalation point for managed vendor relationship, and proactively coordinate with other vendor managers and IT leaders where appropriate.

The preferred candidate for this role will have prior experience with vendor partnership, license management, software audits, hardware budgeting and leasing, hardware refresh planning, sourcing and negotiation, knowledge of IT infrastructure, team communication and leadership experience, and the ability to communicate both written and verbally across the organization and levels in a professional manner. Knowledge of IT infrastructure, teleconferencing, and / or user device management is a plus.

Responsibilities

This position is 100% onsite in Wichita, KS

Key Accountabilities

• Collaborate with outsourced service providers and internal stakeholders
• IT Sourcing and IT Contract term reviews, negotiations in partnership with IT leadership, Procurement and Legal
• Partner with IT Service or Software providers to ensure services meet standards, meets or exceeds SLA's, resolve escalations, and set priorities as needed
• Work within the established vendor management governance framework
• Manage the communication and coordination for vendor initiated licensing audits
• Manage hardware device refresh plans, budgets, and vendor relationship
• Monitor backlog and address for mitigation, as required
• Remove roadblocks or escalate, as appropriate
• Ensure technology upgrade roadmaps are understood
• Support appropriate vendor team member onboarding and accesses,
• Review, plan, and represent requests for maintenance, budgets, leases and renewals
• Proactively coordinate with other IT and vendor leaders where appropriate.

Qualifications

Required Qualifications :

Preferred Qualifications :

Spirit AeroSystems is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law.

Kansas Tax Credit : Join Spirit AeroSystems' Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Click here for more information on the tax credit.

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