Complaint Investigations TechCollabera • Alameda, CA, US

Complaint Investigations Tech

Collabera • Alameda, CA, US

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About Collabera :

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence, and Global Delivery Model enable its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.

With over 8,200 IT professionals worldwide, Collabera provides value-added onsite, offsite, and offshore technology services and solutions to premier corporations. Over the years, Collabera has received numerous accolades and industry recognitions, including :

Best Staffing Company to work for in 2012 by SIA
Listed in GS 100 for excellence and maturity
Named among the Top 500 Diversity Owned Businesses
Ranked among top 10 service providers in GS 100
Ranked 32nd in the Top 100 Large Businesses in the U.S.
Ranked 18th in Top 500 Diversity Owned Businesses in the U.S.
Ranked 3rd in Top 100 Diversity Owned Businesses in New Jersey
Ranked 3rd in Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey

For more details, visit here

Collabera values human capital and offers employees opportunities for growth and professional excellence. Benefits include paid vacations, holidays, personal days, Medical, Dental, and Vision insurance, 401K retirement plan, Life Insurance, and Disability Insurance.

Job Description

The role involves implementing and maintaining the effectiveness of the quality system. Responsibilities include performing routine testing (physical, chemical, or functional) on products returned from the field due to customer complaints, using various lab equipment. All test data must be summarized, recorded, and properly documented. The process customer returns promptly, adhering to ISO and FDA QS regulations. The role requires knowledge of regulations affecting IVDs and Biologics, and good communication skills. Laboratory practices, including handling chemicals and biohazardous materials, are essential.

Additional responsibilities include :

Basic understanding of voltage, current, resistance, power, capacitance, inductance, series and parallel circuits, analog, digital, DC, AC, Ohm's law.

Knowledge of investigation equipment such as oscilloscopes, multimeters, power supplies, fixtures, soldering.

Component identification and reading schematic diagrams.

Good organizational, written, oral, and interpersonal skills.

Experience in controlled environments is preferred.

Basic mathematical skills.

Qualifications

Candidates should have a background in the medical device industry.

Additional Information

Candidates should have experience in the medical device industry.

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Investigation • Alameda, CA, US