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Client Success Manager

Client Success Manager

VirtualVocationsAloha, Oregon, United States
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A company is looking for a Client Success Manager to help clients achieve their goals and maximize the use of their Learning Management System (LMS).

Key Responsibilities

Develop trusted relationships with clients to promote retention and loyalty

Manage the client journey from post-onboarding to product adoption and renewal

Drive outcomes and demonstrate ROI to stakeholders throughout the client life-cycle

Required Qualifications

3+ years of experience in a customer success or similar role

2+ years of experience in a B2B SaaS environment, preferably in the LMS / E-Learning industry

Strong commercial acumen

Proven time-management capabilities

Basic understanding of core web components and SaaS

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Client Manager • Aloha, Oregon, United States

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