Event Staff (Concord)

Event Staff Part-Time

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time Event Staff at Cabarrus Arena & Events Center. This role is focused on providing exceptional guest services and requires regular, direct interaction with event attendees.

The following duties are representative of the responsibilities required for this position. Additional duties may be assigned as necessary :

• Report to work on time and in proper uniform as scheduled.
• Follow all instructions provided for each specific event.
• Distribute accurate event and venue information to guests.
• Respond to guest questions, compliments, and complaints in a professional manner.
• Provide ADA services and assistance to guests with disabilities and elderly individuals.
• Perform event-specific roles as assigned, which may include :
• Door / Gate Attendant
• Metal Detector Operation
• Bag Check
• Ticket Taker
• Usher
• Parking Money Taker
• Parking Flagger
• Catering & Concession Worker
• Maintain a welcoming demeanor to ensure guests feel comfortable seeking assistance.
• Deliver friendly, courteous, and professional customer service at all times.
• Keep aisles and floors clear of obstructions to ensure guest safety.
• Clearly communicate and enforce relevant venue and event policies.
• Remain at assigned post and complete tasks as instructed for each event.
• Perform additional duties as required based on event needs.

This position does not include supervisory responsibilities.

To perform this role successfully, an individual must be able to meet the essential duties listed above. Reasonable accommodations may be made for individuals with disabilities.

No formal education or previous experience is required for this position.

The physical demands described below are representative of those required to successfully perform the essential functions of the role. Reasonable accommodations may be provided.

15-40 hours per week on average. Irregular hours including early mornings, late evenings, weekends and holidays as determined by event schedule. Shifts of up to 10 hours may be required occasionally.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.