Registered Nurse (RN) - Ambulatory Care Coordination Team Lead - Days

$10,000 Sign On Bonus for offers accepted by November 30, 2025. Terms and Conditions apply

The Care Coordination Team Lead is the team lead for Primary Care Nurse Case Managers and Neurology Nurse Navigators.

Licensure, Certification, Or Registration Requirements For Hire

Licensed Registered Nurse in the State of Virginia or eligible

Licensure, Certification, Or Registration Requirements For Continued Employment

Current RN licensure in Virginia Complete 15 Continuing Education Units per year

Experience REQUIRED : Minimum of three (3) years of nursing experience in an acute care setting

Experience PREFERRED

Academic healthcare experience One (1) year of UM / Care Coordination experience Clinical experience with specialty patient population

Education / training REQUIRED

Baccalaureate Degree in Nursing from an accredited School of Nursing,or a Bachelor's degree in a biological, health or social sciences field from an accredited school.

Education / training PREFERRED

Master's Degree in Nursing or a healthcare related field from an accredited program

Independent Action(s) Required

Works with the attending and consulting physicians to facilitate effective and efficient transition through the process of hospitalization.

Works collaboratively with all members of the multi-disciplinary team to ensure patient needs are met and care delivery is coordinated across the continuum, as well as appropriately reimbursed by payers as contracted, and that resources are efficiently and effectively utilized.

Seeks the expertise of social workers to resolve psychosocial patient care issues and to develop complex patient transition / discharge plans as needed. Interacts with patients, family members, healthcare professionals, community and state agencies in this effort. Serves as an advanced clinical resource to the team.

Serves as a liaison between the hospital and community agencies or facilities for the exchange of clinical and referral information.

The role is responsible for maintaining hospital compliance with the Quality Improvement Organization (QIO) series and CMS guidelines.

Utilizes medical necessity criteria as a tool to assess appropriateness of level and setting of care, assists in the denial and appeals process, assesses quality and identifies and reports potential risk management issues.

Responsible for participation in and completion of all patient safety initiatives appropriate to the position.

The incumbent conducts all job responsibilities according to VCUHS' Mission and Values.

Responsible for establishing and maintaining a professional rapport with providers, patients / families, and internal customers.

Supervisory responsibilities (if applicable) : N / A

Additional Position Requirements

Day and Evening shifts available

Age Specific groups served : All

Physical Requirements (includes Use Of Assistance Devices As Appropriate)

Physical : Lifting 20-50 lbs.

Activities : Prolonged sitting, Walking (distance)

Mental / Sensory : Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking

Emotional : Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change

EEO Employer / Disabled / Protected Veteran / 41 CFR 60-1.4.