Plumbing Field Supervisor

Plumbing Field Supervisor

Logan A / C & Heat Services + Plumbing Dayton, OH Full-Time

We are offering a $5,000 sign-on bonus for this position that will be paid out to you over the first year of employment. We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.

The Plumbing Field Supervisor leads and supports a team of technicians who install, repair, and maintain plumbing systems in residential homes. This position involves close collaboration with service and install technicians, logistics personnel, and other managers to ensure top-notch customer satisfaction while meeting departmental goals. Additionally, the Plumbing Field Supervisor will play an active role in our Plumbing Apprenticeship Program by conducting trainings and evaluations. The main goal of this role is to ensure that technicians are supported, valued, and empowered to deliver excellent work.

Key Responsibilities

• Leadership & Culture Development : Foster a high-performing, appreciative, and team-oriented culture within the plumbing department, where technicians take pride in their workmanship and customer service.
• Technical Support : Provide ongoing technical support for technicians to meet customer expectations, both in-person and via phone.
• Hiring & Training : Assist in interviewing, hiring, and training new technicians to meet workload demands and ensure high-quality service.
• Supervision & Quality Assurance : Oversee technicians to ensure all plumbing work (repair, installation, maintenance) meets company standards, safety codes, and customer expectations.
• Performance Reviews : Collaborate with the Vice President of Operations to conduct performance appraisals, set goals, and ensure technician productivity.
• Apprenticeship Program Support : Work alongside the Apprenticeship Program Manager to help develop team members through training and field evaluations.
• Scheduling & Logistics : Coordinate with dispatch and logistics to ensure proper scheduling, and maintain stock lists, tools, and equipment to support technicians.
• On-Call Support : Provide on-call support (MondayThursday) for emergency callbacks and assist in scheduling plumbing on-call shifts.
• Training & Development : Stay up-to-date with the latest industry trends and products; conduct technician training and maintain records of training progress.
• Collaboration with Teams : Regularly participate in team meetings, one-on-ones with technicians, and cross-department communication to ensure seamless operations.
• Additional Responsibilities : Perform any other duties as assigned to ensure the smooth operation of the plumbing department.

Required Qualifications

Core Competencies

Why Join Us?

We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants.