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Outbound Call Center Representative
Outbound Call Center RepresentativePrestige Staffing • Athens, AL, US
Outbound Call Center Representative

Outbound Call Center Representative

Prestige Staffing • Athens, AL, US
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Outbound Call Center Representative

Pay

$16 / hour

Location

100% Remote

Summary

Prestige Staffing is seeking a dedicated Remote Call Center Representative to join a dynamic team working on health insurance community events. The ideal candidate will have prior call center experience, enjoy outbound calling, and possess excellent communication skills. This is a contract role lasting for at least 6 months, offering a great opportunity for growth within a thriving start-up environment.

Requirements

  • High School diploma or equivalent required
  • Minimum of 2 years customer service experience in a call center setting
  • Comfortable making outbound calls to members
  • Reliable high-speed internet connection
  • Ability to pass a drug screen and criminal background check
  • Healthcare terminology knowledge is a plus
  • Bilingual in Spanish and English is beneficial but not required

Responsibilities

  • Respond promptly to all customer inquiries via phone or written communication within established timeframes
  • Assist members with scheduling and coordinating community outreach events
  • Document customer interactions, issues, and resolutions accurately in the computer system
  • Coordinate member transportation when necessary
  • Maintain professional and courteous communication with all stakeholders
  • #zr-rep

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