Outbound Call Center Representative
Pay
$16 / hour
Location
100% Remote
Summary
Prestige Staffing is seeking a dedicated Remote Call Center Representative to join a dynamic team working on health insurance community events. The ideal candidate will have prior call center experience, enjoy outbound calling, and possess excellent communication skills. This is a contract role lasting for at least 6 months, offering a great opportunity for growth within a thriving start-up environment.
Requirements
- High School diploma or equivalent required
- Minimum of 2 years customer service experience in a call center setting
- Comfortable making outbound calls to members
- Reliable high-speed internet connection
- Ability to pass a drug screen and criminal background check
- Healthcare terminology knowledge is a plus
- Bilingual in Spanish and English is beneficial but not required
Responsibilities
Respond promptly to all customer inquiries via phone or written communication within established timeframesAssist members with scheduling and coordinating community outreach eventsDocument customer interactions, issues, and resolutions accurately in the computer systemCoordinate member transportation when necessaryMaintain professional and courteous communication with all stakeholders#zr-rep