Senior Vendor Liaison

Vendor Liaison Manager

The Vendor Liaison Group serves as the single point of contact for approved vendor contracts and vendor compliance for the Operations organization. Responsible for vendor oversight, vendor execution, and strategic oversight for vendors providing services to operations, onshore / offshore staff augmentation, and other forms of operational engagement services, as well as the vendor needs for other business organizations.

Responsibilities

• Serves as the liaison between organization management and vendors to ensure vendor partners are effectively managed and contracts are fully leveraged.
• Develops and maintains successful working relationships with vendor representatives.
• Analyzes vendor performance data on a regular basis and performs follow up activities to ensure vendors adhere to company quality measures.
• Develops internal and external (Vendor) SLAs and metrics necessary for monitoring the results of vendors.
• Determines internal and external (Vendor) reporting requirements and enforces the delivery of accurate and timely information.
• Conducts regular performance reviews with vendors and communicates needed improvements.
• Develops company guidelines and best practices for vendor management and viability measures. Monitors the results and identifies needed improvements through request for feedback.
• Assists the organization in the application of vendor selection criteria processes. Assists in developing the RFP.
• Works with legal and organization management to drive contractual or legal agreements through negotiation to final execution. Provides ongoing management and oversight for vendor contracts once executed.
• Works with various organizations for the completion of procurement, on-boarding and payment processing activities.
• Develops opportunities to influence strategic vendors direction / initiatives to ensure they are aligned with the needs of the organization and drives year over year performance improvements from these vendors.
• Compiles and analyzes trends that affect budgetary needs and supports the organization's budget cycle by providing vendor related information.

Qualifications

Bachelors degree in Business, or related area, or an equivalent combination of education and work experience. Minimum 5 years experience in a vendor liaison / management or similar role.

Preferred Qualifications

Demonstrated understanding of vendor management concepts and implementation techniques including contract negotiation and vendor performance monitoring. Experience in vendor pricing methods such as rate cards and pricing methodologies. Knowledge of industry best practices in contract negotiation. Demonstrated ability to define and manage vendor management processes. Ability to prepare and effectively lead negotiation sessions. Strong communication, and listening skills, including the ability to facilitate meetings and effectively lead discussions. Ability to build and maintain effective working relationships with all levels of management and staff. Excellent organizational skills and ability to work independently. Strong analytical skills.

Working Conditions

Normal office environment.

Compensation

The salary for this position generally ranges between $78,000 - $95,000 annually / per hour. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan / Individual Performance and is at the Company's discretion.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose : Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.