Library Assistant II PT - Account Services Job at City of Boca Raton in Boca Rat

Performs a variety of specialized library work at one of the City's public library facilities. Work is performed under general supervision.

Account Services Section :

• Interacts with patrons in order to assist them in using library services / equipment, programs, and facilities, collect / cancel fines or fees as appropriate, answer questions, identify patron service needs or locate materials.
• Trains staff in the use of a variety of databases, activities, policies / procedures, and office equipment in order to ensure that employees complete assignments correctly and use the equipment properly.
• Supports staffing of the Check-Out Desk(s) in order to assist patrons in checking materials in or out, placing holds, registering patrons, taking fines and fees, and resolving problems.
• Processes requests for library materials / information received by phone, fax, email, or in person in order to provide patrons with requested materials / information.
• Supports circulation technology including the circulation module, scanners and printers.
• Supports the collection and reporting of circulations and other statistics as assigned.

Knowledge of :

Skill in :

Ability to :

Requirements :

Preferred Qualifications :

Post-Offer Background Requirements :

Positions are available for the following section and schedule : Account Services. Must be available to work 20 - 25 hours per week including days, nights and weekends.

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