Client Support Representative

Client Support Representative (Contract)

Location : Fort Worth, TX

Work Schedule : MondayFriday, 8 : 00 a.m.5 : 00 p.m. (Hybrid after training)

Type of Employment : Contract, estimated 34+ months

Compensation : $20 / hour

Industry : Oil & Gas

Benefits : Medical, Dental, and Vision offered after 60 days on contract

Job Description

Addison Group is partnering with our client in the energy sector to hire a Client Support Representative to join their growing team. This role supports the client onboarding and documentation process while providing exceptional customer service to investors. The position begins onsite for training and transitions to a hybrid schedule (four days onsite, one day remote). Strong reliability and punctuality are key, especially during the first 90 days.

Key Responsibilities

• Review and verify client and investment documentation for accuracy and compliance
• Communicate with internal departments and external clients to gather and confirm required information
• Maintain organized records within CRM and document management systems
• Track client onboarding progress and prepare related reports
• Provide administrative support as needed, including occasional front desk coverage

Qualifications

Preferred Experience

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.