About the role
We are looking for a Fashion Advisor with a passion for client service and expertise in fashion. The Fashion Advisor will provide a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales team and report to the Boutique’s leadership.
What impact you can create at CHANEL
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through prompt, professional, warm and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude to constantly raise the level of service and exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by
The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships in a team-focused environmentFostering a meaningful client experience centered around inclusion and connectionAppreciation for art, beauty, and luxuryWhat you will bring to the team
Ability to thrive in a team environment and work collaborativelyUnderstanding of and passion for the client experienceExcellent communication skillsForeign language skills are preferred but not requiredPassion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiativesCuriosity and desire to learn and grow professionally within CHANELPosition Logistics
Minimum 3 years of related experienceMinimum High School DiplomaAbility to lift 15 lbsFlexible schedule with the ability to work late nights, weekends, and some holidaysFront of House Fashion : Full-time in-store and in-person presence required to support client sales and serviceWhat skills you will learn
Exposure to multiple boutique business functions and categoriesGrowth in additional business and functional areas of retailOpportunity to collaborate and succeed as a team with colleagues and cross-functionallyCareer development workshops and self-directed learning modulesCompensation
The anticipated hourly rate range for this position is $27.70 through $33.00. Base salary is one component of total compensation; other components may include additional compensation, benefits, and perks.Benefits and Perks
Wellbeing resources including dedicated paid time off for wellbeingFamily and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com Membership)Generous paid time off policies401K and other incentivesRobust healthcare offerings and related benefitsLife insurance and disability coverageAdditional Information
CHANEL is committed to diversity and inclusion and fostering a respectful, empathetic, and dignified workplaceEmployee Resource Groups are available in the US; voluntary and employee-led#J-18808-Ljbffr