Account Specialist - in-office (Bismarck, ND)

Description

All about us

You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is eligible for an in-office work arrangement based out of our Bismarck, ND office location. Learn more at Life at Blue | BCBSND.

This position is eligible for internal and external applications.

Pay information

• Pay Level : 018
• FLSA Category : Non-Exempt - Hourly
• Individual pay will be based on skills, experience, qualifications, location, internal equity, and other relevant factors.
• Opportunities for continued salary growth through a performance-based merit program.
• This position is eligible to participate in the company's sales incentive plan.

A day in the life

The Account Specialist plays a vital role in supporting members, clients, and brokers by delivering exceptional service and ensuring a seamless experience. This position is responsible for assisting members, clients and brokers with claim and benefit inquiries, enrollment onboarding and renewal implementation. The Account Specialist serves as a key point of contact, addressing questions, resolving issues, and coordinating with internal teams to ensure timely and accurate responses. This role requires strong communication, problem-solving, and organizational skills to effectively manage multiple priorities and maintain high levels of customer satisfaction.

Your responsibilities will include

What you need to succeed

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits

Additional company perks

Equal opportunity employment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

For questions, please email careers@bcbsnd.com.

This job posting will be closed 10 / 9 / 25 at 8 : 00 a.m. (CT). No further applications will be considered.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.