Administrative Assistant

Administrative Assistant

Primarily responsible for providing administrative assistance to assigned Community Managers which includes customer service, preparing / mailing violation letters and overall administrative duties that lead to the success of on-going projects.

Position Responsibilities :

• Provides direct support to assigned Community Managers in order to meet community standards.
• Addresses customer issues and ensures effective, long-term solutions.
• Provides customer service to homeowners via phone and email.
• Provides support to community managers which includes answering phones / returning calls, composing correspondence, sending / receiving faxes, creating and maintaining spreadsheets, etc.
• Maintains an effective process for tracking architectural submittals.
• Arranges Board of Directors (BOD) meetings (times / locations) and prepares all correspondence necessary to notify parties and updates, prepares and mails BOD meeting packets.
• Ensures necessary information is organized and accessible to Community Managers on the day of BOD meetings.
• Works with vendors to provide direction and collect bids per the manager.
• Maintains strict adherence to community and company deadlines.
• Performs other related duties as directed.

Knowledge, Skills and Abilities :

Physical Demands & Work Environment :

Qualifications : Education :

Required : High School or better.

Experience :

Required : 2 years : High school diploma or GED and two (2) years of full time, paid, professional experience working in an administrative role supporting management within a fast faced, high volume office / customer service environment.

Preferred : 3 years : High school diploma or GED and three (3) years of full time, paid, professional experience working in an administrative support role within an HOA / Property Management organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.