Director of Student Financial Services

Job Description

Position Purpose

The Director of Student Financial Services provides oversight for the Financial Aid and Student Accounts processes at the University of the Potomac (UOTP). This director is responsible to administrate staff and programs that assist students with billing, financial aid applications, and receipt of federal, state, and institutional funds that make it financially possible for them to attend UOTP. This person has responsibility to ensure UOTP is complying will all state and federal regulations.

Responsibilities include but are not limited to :

(40%) MANAGE AND LEAD STUDENT FINANCIAL SERVICES STAFF, OFFICE ADMINISTRATIVE COLLECTION PROJECTIONS, AND ELECTRONIC / AUTOMATED SERVICES TO PROVIDE INFORMATION AND SERVICE TO STUDENTS

• Hire, train, and strategically lead professional and student staff to provide excellent service and accurate processing of financial aid and billing services.
• Provide on-going training and support to ensure staff development growth and increased knowledge of institutional, state, and federal guidelines.
• Coordinate streamlined interdepartmental processes.
• In collaboration with the Executive Director of Student Operations, develop and review office procedures maximizing accuracy, efficiency, productivity and customer service.
• Coordinate installation, setup, and operation of various software systems used in the Student Financial Services Office.
• Coordinate timely completion of tasks.
• Conduct annual performance reviews.

(30%) MANAGE THE AWARDING OF FINANCIAL AID PACKAGES

(20%) ENSURE COMPLIANCE WITH FEDERAL, STATE AND UNIVERSITY REGULATIONS

(10%) ENSURE COMPLIANCE WITH FEDERAL, STATE AND UNIVERSITY REGULATIONS

Job Qualifications

MINIMUM EDUCATION AND EXPERIENCE

KNOWLEDGE, SKILLS, AND ABILITIES

WORKING CONDITIONS AND FREQUENCY

Equipment and Tools

University of the Potomac employs qualified individuals regardless of race, color, national origin, sex, disability, age, marital status, genetic information, veteran status, familial status, and status with regard to public assistance. Individuals must be able to perform the essential functions of the position with or without reasonable accommodations.

Salary : $78,00.00- $82,00.00 per year and "commensurate with experience".