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Entry Level Customer Service Assistant(ASAP)

Entry Level Customer Service Assistant(ASAP)

Hustle Notice BizTampa, FL, US
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Description

We are excited to announce an opening for the position of Entry Level Customer Service Assistant at our company, where we prioritize customer satisfaction and strive to deliver exceptional service. As an entry-level team member, you will play a crucial role in supporting our customer service operations and ensuring that our customers have a positive experience with our brand.

Job : On site

Location : Tampa, FL

Pay Range : $750- $1100 per week

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
  • Assist customers with product information, order status, and troubleshooting issues.
  • Maintain and update customer records in the database accurately and promptly.
  • Provide feedback and suggestions to improve customer service processes and procedures.
  • Collaborate with team members to address customer concerns and enhance service delivery.
  • Help resolve customer complaints by identifying problems and proposing effective solutions.

Skills, Knowledge and Expertise

  • High school diploma or equivalent; additional education in customer service or related field is a plus.
  • Strong communication skills, both verbal and written, with an ability to convey information clearly and effectively.
  • Excellent listening skills and a patient, empathetic approach to customer interactions.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Basic proficiency in using computers and familiarity with customer relationship management (CRM) software is an advantage.
  • Ability to work flexible hours, including evenings and weekends, as needed.

    • Benefits

    Health Insurance : Comprehensive medical, dental, and vision coverage.

    Retirement Plan : 401(k) with company matching.

    Paid Time Off (PTO) : Generous vacation, sick leave, and holiday pay.

    Professional Development : Opportunities for training, workshops, and career advancement.

    Employee Assistance Program (EAP) : Access to mental health and wellness resources.

    We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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    Entry Level Customer Service • Tampa, FL, US