Senior Solution ExpertFinThrive • Plano, TX, United States

Senior Solution Expert

FinThrive • Plano, TX, United States

job_description.job_card.1_day_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

About the Role

Impact you will make

The Senior Solution Expert with FinThrive plays a crucial role in coordinating knowledge and expertise across key departments. They work with operations to optimize efficiency and productivity, ensuring that processes are compliant with Medicare regulations, and monitor industry trends to stay ahead of changes. They build strong relationships with customers based on trust. With sales, they provide in-depth knowledge and create effective strategies. This expert also collaborates with the product teams to ensure that services meet market demands and regulatory requirements, offering strategic insights to leadership to inform company vision and decision-making.

This role is responsible for researching industry regulation changes as it pertains to Medicare Bad Debt, DSH and UCA. This involves identifying new Medicare regulations, analyzing their impacts on company operations and strategies, developing compliance plans, and educating internal teams about regulatory updates. They also play a key role in analyzing customer results year over year. They review data to understand customer behavior and satisfaction, identify patterns and growth opportunities, and recommend improvements to enhance customer experience. By leveraging their industry credibility, they provide clients with authoritative guidance, ensuring that the company's solutions align with best practices and regulatory standards.

What you will do

Advise customers as a Sr Solution Expert, guiding them through regulatory complexities and optimizing Medicare Bad Debt, DSH and UCA reimbursement through tailored consulting approach
Monitor industry communications and change notifications to keep current on potential Medicare Bad Debt, DSH and / or UCA regulation updates
Organize meetings and prepare materials to train internal teams on regulatory updates or auditor interpretation changes
Work directly with sales to identify, target and close sales opportunities
Collaborate closely with the product team to align software and services offerings with evolving market demands and ensure full compliance with regulatory requirements
Work directly with customer success to create and present materials identifying compliance gaps and recommend process improvements
Deliver insights from internal in-depth Medicare Bad Debt, DSH and UCA reviews, leading to improved accuracy and increased reimbursement opportunities
Analyze emerging industry trends, deliver insights on customer impact and guiding proactive business responses

What you will bring

15+ years of experience in Medicare reimbursement, cost reporting, or healthcare finance

Working knowledge of Medicare Bad Debt, DSH, UCA and cost report preparation

Strong analytical and problem-solving skills with attention to detail

Excellent communication skills, both written and verbal, with the ability to explain complex topics clearly

Excellent presentation skills, with the ability to effectively engage and advise clients

Proficiency in Microsoft Excel and other tools used for financial analysis and reporting

Ability to work independently and collaboratively in a fast-paced consulting environment

Travel required : Up to 50% (travel could reach 2 out of every 4 weeks)

What we would like to see

Bachelor's degree in healthcare administration, Finance, Accounting, or a related field

1+ years' experience in Healthcare Revenue Cycle Management

Experience working in a hospital setting

Experience with Epic, Meditech, McKesson or Cerner EHRs and / or exposure to Healthcare Information technology

Ability to collect, organize, analyze, and disseminate significant amounts of information

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive .

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https : / / finthrive.com / careers#culture .

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com / careers-benefits .

FinThrive's Core Values and Expectations

Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities

Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

FinThrive Privacy Notice for California Resident Job Candidates

Know Your Rights

Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

serp_jobs.job_alerts.create_a_job

Senior Solution • Plano, TX, United States