Commercial Account Manager

Job Type

Full-time

Description

Smart, Innovative, and Hard-working? Perfect - you could be what we are looking for! Innotec, a leader in LED Lighting, tube forming, and counterweight solutions, is headquartered in West Michigan. We are dedicated to designing efficient, high-performing, and sustainable solutions, driven by integrity, humility, and trust.

Description :

We are seeking a Commercial Account Manager that will be responsible for maintaining and growing key customer relationships while ensuring program success across the full product lifecycle. This role acts as the primary liaison between customers, business units, and internal teams, coordinating commercial activity, resolving issues, and driving long-term account value. The Account Manager ensures alignment between customer needs and internal capabilities, leading quoting, negotiation, and post-sale support activities with a strong focus on trust, responsiveness, and strategic growth.

Key Responsibilities

Customer Relationship Management

• Establish and nurture strong relationships with customers to establish / build trust and position Innotec as the supplier of choice to drive repeat sales and business expansion.
• Coordinate all business- and commercial-related issues between customers, business units, and cells.
• Gathers and summarizes competitor information to understand Innotec position and potential.
• Act as the primary liaison for account development, issue resolution, and strategic expansion efforts.

Program & Lifecycle Management

Quoting, Pricing & Negotiation

Technical & Process Engagement

Account Strategy & Growth

Reporting & CRM Management

Requirements

Desired Knowledge and Experience :

Personal Attributes :

Innotec is an equal opportunity employer

Innotec extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.

Assistance

Innotec is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at resumes@innotecgroup.com. Innotec will not discriminate against any qualified individual who can perform the essential functions of the job with or without reasonable accommodation.

Understanding your right to work

At Innotec, we use E-verify to confirm you're authorized to work in the U.S.

E-Verify - English & Spanish

Right to Work - English

Right to Work - Spanish

Only select candidates will be contacted. We look forward to discovering how you can drive our talent strategies forward and contribute to our team!