In the absence of the Store Manager, called upon to assume complete responsibility for all phases of store operations.
Looks for areas where improvements in service may be required; implements processes, procedures and / or changes to address these issues.
Direct and motivate employees to attain personal sales goals weekly
Hold staff accountable for meeting customer service and sales goals
Provide a fun, full-service shopping experience to customers
Stay informed of current marketing and grocery trends
Responsible for proper backroom inventory levels, prepares, maintains and tracks records to calculate gross monthly profits according to company guidelines.
Assists the Store Manager with health, safety and sanitation issues in order to maintain a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.
Ensures compliance with legal requirements and company policies and procedures.
Forecasts, schedules, and monitors labor to be consistent with store sales and productivity guidelines and wage budgets; creates action plan to address cost control issues.
Directs, oversees, and evaluates the training of all perishable department employees to reduce and control turnover, promote more efficient operations and to provide better control over labor costs.
Responsible for dealing with emergencies, crises, and any problems that arise during the day in the store.
Maintains effective contact with team members at all levels in the organization involved in store operations (i.e., Warehouse, supervisor, Merchandising, etc.).
Responsible for ensuring dates on merchandise, such as dairy products, meats, and baked goods, are checked and expired food pulled off the shelves on a regular basis pursuant to El Rio Grande procedures.
Ensures the specials and items advertised in fliers are on the shelves.