Operations Manager

Operations Manager

Westlake Financial Services is a leading financial services company dedicated to delivering innovative products, outstanding service, and long-term value to our customers. We are committed to operational excellence and are seeking motivated professionals to join our growing team.

The Operations Manager is responsible for the end-to-end management of recovered vehicle assets, ensuring that every unit is sale-ready without delay. This role focuses on eliminating barriers to sale, driving down cycle times, and maximizing asset value through disciplined management of inventory, vendor partnerships, and process execution.

The successful candidate will combine strong analytical skills with hands-on operational leadership to ensure there are no unnecessary holds or restrictions preventing vehicles from moving swiftly through the pipeline.

Key Responsibilities :

• Oversee the full lifecycle of recovered vehicles, ensuring units are immediately positioned for sale with no outstanding holds or restrictions.
• Drive operational strategies to reduce asset turn time and accelerate inventory flow.
• Partner with auctions and vendors to expedite inspections, grading, reconditioning, and sale preparation.
• Monitor and resolve any issues that could delay disposition, working cross-functionally to remove obstacles in real time.
• Track, analyze, and report key performance metrics related to asset management, cycle time, and recovery value.
• Leverage Excel and internal systems to identify process gaps, implement improvements, and optimize efficiency.
• Build and maintain strong relationships with auction partners and internal teams to align on sales readiness and performance objectives.
• Ensure consistent adherence to a "no-holds" policy, guaranteeing vehicles are always eligible and available for sale.

Qualifications :

Tools & Systems :

What's the expected pay for this role?

What do we offer?

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the organization.