Business Intelligence Analyst - I or II

Description

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by : Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package :

Competitive pay with bonus opportunities

Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance

Relocation assistance

Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.

Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

COMPENSATION INFORMATION

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Business Intelligence Analyst II| Pay Range : $68,600.00 - $85,750.00

Business Intelligence Analyst I| Pay Range : $55,800.00 - $68,350.00

Join our IT Data Services team as a Business Intelligence Analyst!

At Southwest Power Pool (SPP), we keep the lights on for millions of people by ensuring reliable electricity across our 14-state region. As a Business Intelligence Analyst, you’ll play a vital role in how we use data to drive decisions, improve efficiency, and support our mission to keep the grid running.

In this role, you’ll collaborate with business groups to design, build, and optimize dashboards using Tableau and other BI tools. You’ll dive into SQL development, build and streamline data pipelines, and help turn complex datasets into clear, actionable insights. You’ll also administer the Tableau platform for the enterprise—handling user access, upgrades, and troubleshooting—while supporting teams in creating impactful dashboards.

We’re looking for someone who’s curious, detail-oriented, and loves solving problems with data. If you have experience with Tableau (or another BI platform), a knack for SQL, and a passion for turning data into solutions, this role will give you the opportunity to grow your expertise while working on high-visibility, high-impact projects.

At SPP, you’ll be part of a mission-driven team where your work directly supports the reliability of the electric grid—a responsibility we take seriously. If you’re ready to make an impact, we’d love to have you on our team.

To be successful as a Business Intelligence Analyst, candidates should have :

Education & Experience

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Business Intelligence Analyst II : Three (3) years of relevant experience in IT development and / or support, or an equivalent combination of education and experience.

Business Intelligence Analyst I : No prior experience required; introductory knowledge or exposure to Information Technology development and / or support roles preferred, or an equivalent combination of education and experience.

Knowledge & Skills

Proficiency with Microsoft Windows, Unix, or Linux operating systems, and database management systems.

Strong written and verbal communication skills.

Effective troubleshooting, problem-solving, and analytical abilities.

Willingness to continue developing technical and analytical skills.

Ability to understand, comply with, and enforce SPP policies and procedures.

Preferred Qualifications :

Two (2) or more years applicable utility industry experience

Tableau Desktop Specialist or Certified Associate certification.

Certifications in data management or business intelligence tools, such as :

Oracle Database SQL Certified Associate

SAS Certified Specialist : Visual Business Analytics

Microsoft Certified : Power BI Data Analyst Associate

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands :

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.

The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.

The employee must occasionally lift and move up to 10 pounds.

Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.

Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Understanding of compliance with and enforcement of SPP Policies and Procedures

Position Type, Location, and Expected Hours of Work :

This is a full-time, hybrid onsite position based in Little Rock, Arkansas. Fully remote options may be available for senior-level candidates residing outside a 50-mile radius of Little Rock, Arkansas (Central Arkansas). The standard schedule is Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m., with occasional extended hours as needed.

Travel Requirement :

This position requires minimal travel (approximately 10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here : Culture of Belonging - Southwest Power Pool () .

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights () notice from the Department of Labor.