Software Development Engineer II – (Mainframe Application Support Engineer)

Software Development Engineer II – (Mainframe Application Support Engineer) Job Summary : Talent Software Services is in search of a Software Development Engineer II – (Mainframe Application Support Engineer) for a contract-to-hire position in Alpharetta, GA.

Increase your chances of an interview by reading the following overview of this role before making an application.

Position Summary : We are currently recruiting for a Mainframe Application Support Engineer.

This person will be responsible for participating in development, testing, implementation, and support of mainframe COBOL-based Treasury applications – ACH / PEP+ and ARP / SMS, as well as file transmission setups and support.

Primary Responsibilities / Accountabilities : Collaborate with architects, software engineers, business systems analysts and testing engineers to deliver high-quality solutions in the financial treasury space.

Responsible for coding, testing, and implementing application enhancements meeting defined scope, target dates and budgets with minimal or no defects.

Maintain and support critical payment processing applications of high complexity in the Mainframe environment by providing rotational 24x7 support which includes responding to incidents alerts in a timely matter according to various priorities.

Develop programs to transfer and / or convert client data including file transmission set-up services.

Develop processes and procedures to improve time to resolution and the efficiency of the support team.

Participate in operational readiness key performance initiatives and measure the effectiveness of both production releases and client onboarding activities.

Participate in disaster recovery and business continuity exercises.

Collaborate with the cross functional teams to correct recurring issues.

Provide clear verbal and written communication to internal and external groups.

Develop and maintain strong working relationships and strategic partnerships with key stakeholders / customers across the organization to maximize operational support effectiveness.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Qualifications : Bachelor's degree in information technology, computer science or other applicable field(s) of study.

In lieu of a degree, a minimum of 5 years of experience in production operational support.

An equivalent combination of education and experience is also acceptable.

Minimum 5 years of experience in Mainframe application development using COBOL, JCL, CA7, VSAM and DB2, MQ and other IBM utilities.

Minimum 5 years of experience in file transmission protocols and tools – Connect : Direct (NDM), SFTP, IBM Sterling File Gateway.

5+ years driving ITIL best practice techniques for service operations including but not limited to root cause analysis, problem, change, and incident management.

5+ years of relevant experience in a payments or other high transaction volume systems Well-versed with all phases of Software Development Life Cycle (SDLC) and Agile Scrum methodologies.

Role requires strong technical knowledge across the entire technology stack but is mainly based on Mainframe.

Deep understanding of troubleshooting methodology Exceptional communication skills (verbal and written) Ability to work across multiple teams in a matrixed environment to accomplish objectives Strong organisational skills with experience working a dynamic work environment and managing multiple projects simultaneously.

Ability to easily adapt and manage changing priorities.

Preferred : ACH Processing File Creation and Transmission Experience with Client products and services – PEP+ and ARP / SMS Experience with Service Now ITIL experience or certification Experience with industry standard monitoring tools (Splunk, Dynatrace, TSOView, MainView) If this job is a match for your background, we would be honoured to receive your application! Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement.

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