Program Director

Overview

Born out of the AIDS crisis in New York City, Housing Works is a healing community that fights for inclusive care, social justice, and an end to homelessness. Our integrated healthcare, life-changing services, relentless advocacy, and social enterprises break barriers and involve the whole community in building a more compassionate and equitable world.

Using a team-based, one-to-one and group person-centered counseling model, the Community Oriented Recovery and Empowerment (CORE) program seeks to improve the functioning of individuals living with mental health diagnoses, histories of chemical and alcohol dependence, or physical disabilities, helping them achieve personal goals in the areas of recovery, employment, or independent functioning.

Under the supervision of the Assistant Vice President for Psychotherapy, the Program Director provides oversight of the day-to-day program, including supervision of CORE Mental Health Counselors, CORE Psychosocial Rehabilitation Counselors, and Peer Specialists; review and authorization of intakes; completing weekly and monthly reports; and managing a small counseling caseload, providing community psychiatric support and treatment (CPST). CPST is a multi-component service that consists of therapeutic interventions such as clinical counseling and therapy, which assist the individual in achieving stability and functional improvement. The CORE Program Director is responsible for monitoring program compliance with state regulations and maintaining sustainability through innovative ideas, community engagement, and meeting programming metrics.

Housing Works was founded in 1990 and has a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm-reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. Housing Works also operates 10 high-end thrift shops in Manhattan and Brooklyn and a Bookstore Cafe in Soho. For more information, visit www.housingworks.org.

Responsibilities

• Provide day-to-day supervision and operational oversight for the interdisciplinary CORE team that includes a mental health counselor, psychosocial rehabilitation specialist, and certified peer roles
• Engage and support staff with ongoing education and training
• Facilitate staff meetings and provide weekly individual staff supervision
• Coordinate credentialing of service providers
• Ensure all services and activities requested by an individual are coordinated and monitored for clinical quality and appropriateness
• Monitor all cases and follow proper protocol for high-risk cases to reassess CORE services and coordinate the participant’s care with other providers
• Review and co-sign all staff documentation
• Develop and maintain relationships with other programs to facilitate coordination of care and cross referrals
• Provide community psychiatric support and treatment (CPST) to a small panel of CORE participants and other participants as needed
• Document all services, both clinical and administrative, within 48 hours of service
• Demonstrate empathy towards the population
• Support participants in making informed choices and moving towards their personal goals and recovery
• Conduct Quality Assurance and Quality Improvement activities to ensure compliance with funder standards
• Hold case conferences as needed
• Perform other duties as assigned by supervisor
• Participate in advocacy efforts to support the programs and policies that improve the lives of target populations

Qualifications

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing paid time off immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit, available for tuition loan reimbursement, tuition costs, and textbooks.

Compliance and Equal Opportunity

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (RWDSU). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a CBA) between Housing Works and the RWDSU.

Housing Works fights for funding and legislation to ensure that all people living with HIV / AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

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