Maitre d'hotel (Cruise Ships)

Job Description

Manages daily restaurant operations, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.

Responsibilities

• Setting up written duty rosters for service staff in the restaurants
• Organizing, managing and motivating all service staff in the restaurants
• Implementing and maintaining the company standards in the restaurants
• Keeping control of and assisting with the service in all outlets
• Ordering supplies in cooperation with the Hotel Manager
• Checking and overseeing the loading and organization of all relevant supplies
• Properly storing of all restaurant supplies and equipment
• Correctly handling all food stock, as well as all the equipment in the restaurants
• Maintaining impeccable cleanliness, hygiene and tidiness in the restaurants
• Checking, distributing and replacing, if necessary, all printed matter, floral arrangements and other decorations in the restaurants
• Performing cost controlling and maintaining budgets in the restaurant department
• Taking monthly stock, as per company’s instructions
• Ensuring that all service staff is continuously trained
• Implementing correct appearance / uniformity, as well as standards of personal hygiene of all service staff
• Organizing, supervising and providing active support of all food & beverage activities
• Performing various preparatory duties prior to and at the end of the season
• Actively participating in the hotel management
• Maintaining an active presence at official occasions and events

Requirements

Benefits

Requirements

Valid EU passport Fluently spoken English or German Hospitality Management degree Previous experience in luxury establishments Proven ability to effectively build and foster a team environment Ability to make decisions in a fast-paced environment Demonstrated commitment to customer service Excellent problem solving / decision-making skills Pleasant and communicative character Professional attitude and appearance Reliability and hard work Great team spirit