Technical Support EngineerViscotec America Inc. • Kennesaw, GA, US
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Technical Support Engineer
Viscotec America Inc. • Kennesaw, GA, US
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job_description.job_card.job_descriptionAssociate degree or higher in a technical field or engineering. 2 to 4 years' experience in mechatronics, electrical, or mechanical service / assembly work preferred. Strong hands-on technical aptitude required. Hands-on, detail-oriented, and organized. Strong problem-solving skills with ability to troubleshoot mechatronic, mechanical, and electrical issues. Self-starter, able to work independently under guidance of team leads. Flexible, team-oriented, and professional in daily tasks. CAD / SolidWorks experience a plus but not required. Technical Support Mechatronics Electrical & Mechanical Service RGA Management Medical insurance Vision insurance 401(k) Disability insurance
Vice-President, Sales at ViscoTec America
Work with some of the world's best companies and engineers and be a part of a dynamic team that is writing the book on the next generation of dispensing technology. We develop products for manufacturing that change our world.
Responsibilities
- Manage and process Return Goods Authorizations (RGAs)
- Perform equipment repairs, disassembly, cleaning, and reassembly
- Carry out electrical and mechanical service tasks on dispensing equipment
- Build and assemble new equipment and prepare units for shipment
- Support service cases and provide technical assistance to internal teams
- Collaborate with colleagues in Germany for technical support and spare parts coordination
- Assist with maintaining an organized workshop and inventory of technical components
Requirements
Location
Atlanta, GA
Work Schedule
The position involves a standard 40-hour workweek. The role is primarily office / lab-based with minimal travel.
Seniority Level
Entry to Mid-level
Employment Type
Full-time
Job Functions
Benefits
J-18808-Ljbffr
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Technical Support Engineer • Kennesaw, GA, US
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