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Director of Client Services

Director of Client Services

VirtualVocationsSpringfield, Massachusetts, United States
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A company is looking for a Director of Client Services & Strategy.

Key Responsibilities

Oversee and mentor the Sales Manager team to ensure exceptional client experiences

Develop strategies to enhance client satisfaction, retention, and long-term partnerships

Lead the rollout of new products and manage third-party integration strategies

Required Qualifications

7+ years of experience in client success, account management, or product strategy leadership

Proven track record of managing and developing high-performing teams

Strong understanding of enterprise client needs and software integrations

Strategic mindset with operational rigor to translate vision into measurable results

Experience in fast-paced, growth-oriented environments is preferred

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Director Of Service • Springfield, Massachusetts, United States

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