Senior Customer Marketing Manager

A company is looking for a Senior Customer Marketing Manager.

Key Responsibilities

Design and scale executive engagement programs, including Customer Advisory Boards and champion communities

Develop compelling customer stories and testimonials to support sales and resonate with executive buyers

Collaborate with cross-functional teams to highlight customer advocates at industry events and ensure they are positioned as thought leaders

Required Qualifications

Bachelor's degree in Marketing, Communications, Business, or related field

6+ years of experience in customer marketing or advocacy roles in B2B SaaS

Proven success in building executive engagement and customer advocacy programs

Strong track record in storytelling and content creation linked to business impact

Experience managing budgets and external partners for scalable programs