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Medical Assistant / Patient Service Coordinator (Oncology)

Medical Assistant / Patient Service Coordinator (Oncology)

UPMCMonroeville, PA, US
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Join UPMC Hillman Cancer Center

Are you passionate about patient care and thrive in a dynamic healthcare environment? If so, we have the perfect opportunity for you!

Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in Monroeville, PA.

Schedule : Monday through Friday, daylight hours (no evenings, weekends, or holidays!).

As a Medical Assistant, you will perform patient care duties, assisting physicians with clerical, environmental, and organizational tasks, taking vital signs, registering patients, scheduling tests, and assisting with exams and treatments. As a Patient Service Coordinator, you will handle all the Medical Assistant duties, as well as front office duties, ensuring a smooth and efficient patient experience.

Why You'll Love Working Here

  • Impactful Work : Be part of a team providing cutting-edge cancer treatment and compassionate care.
  • Collaborative Environment : Work alongside experienced oncologists, nurses, and support staff.
  • Professional Growth : Benefit from continuous learning and career advancement opportunities with our dedicated Medical Assistant career ladder and tuition assistance.
  • Supportive Culture : Enjoy a workplace that values teamwork, respect, and work-life balance.

Make a meaningful difference in patients' lives. Apply today and join us in our mission to provide exceptional care!

Responsibilities :

  • Completes vital signs, specimen testing and EKGs as needed.
  • Organizes daily schedule of patients, greet patients and assigns rooms.
  • Orders supplies for unit as necessary.
  • Maintains competency requirements.
  • Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
  • Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Other Duties as Assigned.
  • Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
  • Anticipates and responds to meet customer needs.
  • Respond appropriately to crisis situation as a team member.
  • Assists in the registration of patients to include verification and confirmation of health insurance coverage.
  • Immediately report any situation that may impact safety of patients, visitors and staff.
  • Provides front desk coverage as assigned.
  • Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
  • Account for all customers in the clinic.
  • Provides lobby / waiting room coordination and supervision.
  • Serve as liaison between customer and clinic staff.
  • Collects 100% of copays daily and correctly balances at the end of each day.
  • Coordinates scheduling to include testing.
  • Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

    • UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

    Applicants will be placed in the appropriate job title & salary based on their experience and education.

    Medical Assistant :

  • High school diploma or equivalent is required.
  • Patient care experience preferred.

    • Salaries range from $17.64 - $19.51 - $26.53 hourly

    Medical Assistant, Senior :

  • High school diploma or equivalent is required.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN / RN / EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience.
  • Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

    • Salaries range from $17.84 - $20.25 - $26.62 hourly

    Medical Assistant, Expert :

  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN / RN / EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience OR at least 2 years of patient care experience.
  • Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
  • Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.

    • Salaries range from $18.04 - $20.98 - $26.71 hourly

    Patient Service Coordinator :

  • High School graduate or equivalent required.
  • Minimum of three years of direct patient care and or phlebotomy experience.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
  • Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
  • Possesses excellent organizational skills.

    • Salaries range from $18.04 - $20.98 - $26.71 hourly

    Licensure, Certifications, and Clearances :

  • Medical Assistant or Phlebotomy licensure preferred
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

    • UPMC is an Equal Opportunity Employer / Disability / Veteran

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    Patient Service Coordinator • Monroeville, PA, US

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